Complex Claims Director- Federal Workers Compensation
Complex Claims Director- Federal Workers Compensation
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Job Description
Join us as a Complex Federal Workers Compensation Claims Examiner to take on key responsibilities within a worldclass claims function.
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership we take pride in delivering responsive fair and professional service with empathy and efficiency.
How you will create an impact
- Provide technical expertise in directing and resolving Federal Workers Compensation claims in accordance with best claim practice guidelines.
- Utilize investigation claim handling litigation and negotiation skills to ensure timely costeffective claim settlements and file closure.
- Claims could be of unlimited value but utilize independent decision making with reserve and settlement authority up to $350000.
- Provide mentoring and technical guidance to Claim Representatives
- Provide prompt effective customer service to differentiate AIG from our competitors
- Manage indemnity medical and legal aspects of assigned claims using available resources which include medical management services to manage medical treatment and coordinate use of independent medical evaluations where appropriate
- Gather documentation and make a timely recovery submission to DFEC in a complete and efficient manner to ensure full recovery is received
What youll need to succeed
Advanced knowledge of legal / regulatory and litigation / procedural requirements for Federal Workers Compensation claims including Defense Base Act.
Experience in handling DBA negotiations mediation on higher value complex claims.
Policy language skills enabling accurate and consistent policy wording interpretation.
A track record of following up effectively on recommendations from technical claims audits and continuous file handling improvement.
The ability to influence claims and nonclaims stakeholders to effectively direct claims strategy.
The ability to assist with technical training to the teams claim handlers as .
Ready to take your career to the next level We would love to hear from you.
At AIG we value inperson collaboration as a vital part of our culture which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG our people are our greatest asset. We know how important it is to protect and invest in whats most important to you. That is why we created our Total Rewards Program a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health wellbeing and financial securityas well as your professional developmentto bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the worlds most farreaching property casualty networks. It is an exciting time to join us across our operations we are thinking in new and innovative ways to deliver everbetter solutions to our customers. At AIG you can go further to support individuals businesses and communities helping them to manage risk respond to times of uncertainty and discover new potential. We invest in our largest asset our people through continuous learning and development in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of belonging
Were committed to creating a culture that truly respects and celebrates each others talents backgrounds cultures opinions and goals. We foster a culture of inclusion and belonging through inclusion learning cultural awareness activities and Employee Resource Groups (ERGs). With global chapters ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIGs greatest assets and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race color religion age gender gender expression national origin veteran status disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation please send an email to .
Functional Area:
Required Experience:
Director
Employment Type
Full-Time
