Business Services Float

Enhance patient satisfaction through dedicated support services.

Join Our Team at Cuyuna Regional Medical Center

At Cuyuna Regional Medical Center (CRMC) were more than just a healthcare organization were a community dedicated to making a meaningful impact. For more than 60 years weve been providing compassionate highquality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence innovation and putting people first both our patients and our employees. Whether youre on the front lines of patient care or supporting operations behind the scenes youll find a culture of collaboration growth and respect. If youre looking for a career where your work truly matters we invite you to join us at CRMC and be part of something bigger.

A Day in the Life of a Business Services Float

In this role you will provide comprehensive support across various departments within the Revenue Cycle Business Unit ensuring operational fluidity and highquality service delivery. Your daily activities include directing visitors handling phone inquiries with exemplary etiquette and managing information release according to policy. As a Business Services Float youll tackle both routine and complex administrative tasks from sorting mail to charge entry for clinic and hospital services. You will also be instrumental in maintaining an organized work environment by sorting scanning and filing documents and ordering supplies as necessary. The position requires readiness to handle emergencies resourcefully demonstrating problemsolving skills that contribute directly to patient and staff satisfaction.

About the Hospital Admitting Department:
First Impression Lasting Impact

In Hospital Admitting at CRMC we are the first point of contact for patients and our team ensures that every patient encounter is smooth accurate and stressfree. We complete much more than just an administrative function we set the tone for the patients entire healthcare journey helping them feel supported informed and cared for from the very start. What makes Hospital Admitting unique is our ability to adapt and thrive in a fastpaced everchanging environment. Every day we navigate insurance verifications scheduling changes and unexpected patient needs all while providing compassionate customer service. Our team operates on the belief that a positive attitude teamwork and flexibility make all the differencenot just for patients but for each other. We take pride in creating a strong sense of family among our coworkers working together to overcome challenges and ensuring that patients always feel like their needs come first.

Ideal Candidate What will make you a great fit!

• Effective communicator
• Patientcentric approach
• Detailoriented
• Adaptable to diverse patient needs
• Strong collaborative skills
• Proficient in medical software

Education and Experience

Required

• Ability to properly operate all equipment for this position
• Successful completion of the general clerical basic math 10key and data entry standards administered by Cuyuna Regional Medical Center Human Resources staff

Preferred

• 0

Compensation and Benefits

The pay range is listed above. Actual pay rate offered is determined based on experience in this role. Please be sure to include all applicable experience in your application.

Cuyuna Regional Medical Center offers a comprehensive benefits package designed to support the health financial security and overall wellbeing of our employees. Eligible employees receive medical insurance dental insurance and vision insurance health savings accounts life insurance and employer contributions to a 401(k) retirement plan. Additional benefits include paid time off participation in 401(k) and 457(b) plans educational assistance and reimbursement an employee assistance program worklife balance support gym membership and other discounts and employee recognition programs.

A full job description is provided when an interview is scheduled. If needed you may request a copy earlier by emailing us at

CRMC is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veteran). If you need an accommodation during the application process please callor email for assistance.