drjobs Operations Manager Scheduling and Allocations

Operations Manager Scheduling and Allocations

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1 Vacancy
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Job Location drjobs

Melbourne - Australia

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Operations Manager Scheduling and Allocations

Fulltime Permanent

Camberwell VIC

About Us

At Baptcare we care. Our Mission and Vision are lived through our WE CARE Values: for our residents customers clients partners and supporters; with the very young through to the very old the vulnerable with families through all of lifes stages and challenges.

Baptcare is a purpose driven organisation working across Victoria Tasmania and South Australia. Focused on providing residential and community care for older people and support to children families and people with disability financially disadvantaged people and people seeking asylum.

Our Values areWellbeingEthicsCocreatingAccountabilityRespect andEffectiveness.

The Role

In this pivotal role you will be responsible for the scheduling of services and staff within across InHome aged care services and programs. This role is responsible for ensuring timely effective and efficient delivery of care to consumers while maintaining compliance with regulatory requirements and organisational standards.

This role involves leading the daytoday scheduling processes allocation of staff to clients and optimising service delivery to improve consumer satisfaction and operational efficiency. The Operations Manager Scheduling and Allocations is critical in driving a culture of best practice innovation and continuous improvement.

Key Responsibilities:

Develop and implement effective scheduling strategies to optimise resource allocation and ensure consumer needs are met promptly and efficiently.

Collaborate closely with the care team to understand their availability skills and preferences facilitating optimal staff assignments.

Continuously monitor and adjust schedules to accommodate changes in consumer needs staff availability and operational requirements.

Analyse data and metrics to identify areas for improvement streamlining processes and enhancing operational efficiency.

Foster a collaborative and supportive work environment encouraging open communication and problemsolving among team members.

Lead motivate and develop the scheduling and allocations team to foster a positive collaborative and highperformance best practice culture.

Support team performance through effective workforce planning development and management.

About You

To succeed in this role you must possess a Tertiary Qualification in Health Business Administration Management or a related field and must have a minimum of 5 years experience in community disability aged care management or related program along with the following skills:

Skills & Competencies

  • Strong leadership and team management skills with the ability to motivate and develop staff
  • Excellent organisational skills with the ability to manage and balance competing priorities
  • Strong problemsolving and conflict resolution skills
  • High attention to detail and commitment to accuracy in scheduling and service delivery
  • Excellent communication and interpersonal skills with the ability to engage effectively with clients families staff and stakeholders
  • Knowledge and understanding of relevant aged care regulations and industry standards
  • Proficient in the use of scheduling software and Microsoft Office Suite
  • Proven experience in scheduling services and managing staff rosters in a highdemand environment
  • Strong understanding of the challenges and nuances of delivering inhome aged care services

Personal Attributes:

  • Clientfocused with a strong commitment to delivering highquality care
  • Adaptable and proactive with the ability to respond to changing needs and priorities
  • Demonstrates integrity accountability and professionalism in all aspects of work
  • Collaborative and teamoriented with a focus on continuous improvement initiatives and strategies

For You

Baptcare is focused on living our values not just talking about them. Youll find the culture at Baptcare is one of genuine respect support and positive intention. We work hard to achieve results through change continuous improvement and ongoing focus on providing the best service delivery to our stakeholders.

Further the successful candidate will receive:

  • A competitive salary plus access to the tax benefits of salary packaging and novated leasing.
  • Access to confidential counselling and support services.
  • Be part of an organisation and a team that is driven to make a difference to the lives of our vulnerable community members.

How to Apply

If you share our passion for making a positive difference in the lives of others we invite you to apply for this exciting opportunity.

ClickApply Nowto submit your application.

Only shortlisted applicants will be contacted.

  • Applicants must have the right to work in Australia.
  • The successful applicant will be required to undergo a National Criminal History check.
  • Must have a drivers license and own reliable vehicle.

If you require support with the application process please contactEman on

At Baptcare we value diversity in all forms and aim to cocreate inclusive experiences and communities with our employees volunteers the people we work alongside and our partners. We are committed to diversity and inclusion across all we do and to building communities and workplaces where everyone belongs.

Baptcare is dedicated to the safety empowerment and participation of all children. We have zero tolerance of child abuse and are committed to a thoughtful protective environment that supports infants children and young people to feel safe and respected.

Baptcare (VIC TAS) is proud to be working towards uniting with BaptistCare (NSW ACT WA) and Baptist Care SA to create a newly merged national care organisation committed to providing exceptional support and services across Australia. Together we are building on a shared history of care and compassion expanding our reach and strengthening our mission to help people live well with dignity and purpose.


Required Experience:

Manager

Employment Type

Full-Time

About Company

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