Independent Living Housing Officer
Independent Living Housing Officer
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Job Description
Permanent
Full time 37 hours per annum)
Are you an enthusiastic and driven individual with a proven ability to deliver exceptional customer service in a supported housing environment Do you possess a strong commitment to empowering individuals to lead independent lives within their communities If you answered yes we have an exciting opportunity for you!
We are seeking a selfmotivated Specialist Housing Manager to oversee two Independent Living Schemes in Daventry and Milton Keynes. This role is pivotal in creating a welcoming and inclusive environment for our residents. Working 37hours per week we offer flexible arrangements from Monday to Friday. A full driving license and access to your own vehicle is essential for this position.
What You Will Be Doing:
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Lead the effective housing management of two Independent Living Schemes ensuring a high standard of service delivery.
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Conduct assessments to understand the housing and support needs of prospective and current customers enabling successful tenancy sustainment.
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Manage scheme budgets and develop actionable plans to meet service objectives.
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Collaborate with external agencies to enhance the support provided to our customers.
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Address housingrelated issues including rent arrears antisocial behaviour safeguarding and maintenance.
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Ensure compliance with health and safety regulations and oversee facility maintenance.
Wed Love to Meet Someone With:
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A genuine passion for supporting others demonstrating empathy and compassion.
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Knowledge and understanding of housing management and tenancy issues (training provided for outstanding candidates without specific experience).
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Familiarity with professional boundaries safeguarding principles and managing antisocial behaviour.
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Strong experience in providing personcentred support particularly for individuals with complex needs.
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Excellent communication skills both verbal and written along with strong IT literacy.
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Confidence to work independently with effective risk assessment and support planning capabilities.
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Exceptional organisational skills with the ability to manage a busy and diverse workload.
What We Offer You:
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A competitive salary of 31500
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A car allowance of 2000.
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28 days of holiday PLUS Bank Holidays.
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A generous contributory pension scheme.
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Private health care and free life assurance.
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Access to a comprehensive suite of wellbeing services and tools including a digital gym.
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Opportunities for professional development and learning.
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Discounted gym membership and retail discount scheme.
Please note the successful candidate will be required to complete an enhanced DBS application.
Closing date: 17th April 2025
Interview date: To be confirmed
We reserve the right to close this recruitment if we receive a suitable number of applications. We encourage you to apply as soon.
INDHIGH
About us
bpha is a Housing Association located in the Oxford to Cambridge arc which is committed to providing its customers with high quality value for money services whilst continuing to develop energy efficient sustainable and affordable housing.
We are a leading provider and developer of affordable homes for rent sheltered residential care and shared ownership.
We work together with communities to improve opportunities independence and quality of life for our residents and to benefit the wider community. We bring people together and run and support a wide range of community activities.
All the money we make is used to invest in existing homes to enable us to build new homes and to deliver new and improved services.
We own or manage over 19500 homes and over 500 staff.
Our vision and values
To build communities where people can live happily in a home they can afford.
Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into daytoday practices for the benefit of our communities customers and fellow colleagues. So that we can realise our vision together.
We are ambitious
We are better together
We show empathy
We take responsibility
Benefits
We believe that benefits should be more than just perks. For us they arent simply little extras added on at the end theyre fundamental parts of what we stand for from the very beginning. As standard.
Thats why at bpha we reward our employees by making sure we give them a supportive and caring environment that empowers them to be happy healthy and inspired every day.
- Holiday entitlement of 2833 days a year plus public holidays
- Contributory pension scheme
- Competitive pay
- Life assurance cover
- Private healthcare
- Mental Health First Aid
- Counselling service
- Eye tests
- Discounted gym membership
- Cycle to Work scheme
- Free annual flu jabs
- Wellbeing activities and events
- Free fruit and refreshments
- Long service award
- Annual staff recognition awards
- Discretionary reward scheme
- Annual volunteering day
- Social events clubs and activities
- Breakout areas
- Onsite cafe/restaurant at headquarters
- Opportunities for professional training and qualifications
- Workshops and training sessions for new skills
- A fresh and modern eLearning platform
Documents
Required Experience:
Unclear Seniority
Employment Type
Unclear
