Software Engineer
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Job Description
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AIpowered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce engagement efficiency and operational improvements.
We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed. And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
As a Software Engineer you will be an integral part of our agile development team contributing to the design implementation testing and delivery of scalable and highperforming cloud solutions. This is a handson role ideal for someone who has foundational experience in software development and is ready to grow their skills in a fastpaced innovative environment.
Key Responsibilities
Participate in the design and development of features and modules for our microservicebased cloud applications.
Implement software solutions using technologies such as Java Python Kafka Redis JavaScript and AWS Services.
Contribute to code reviews as both author and reviewer applying clean code principles and learning from peer feedback.
Write and maintain unit and integration tests to ensure robust software quality.
Debug and resolve software issues in collaboration with crossfunctional teams.
Work closely with Product Managers and UX Designers to translate requirements into technical solutions.
Support CI/CD pipelines and assist with basic release engineering tasks.
Required Qualifications
Bachelors degree in Computer Science or related field (Mandatory).
2 years of handson software development experience.
Solid knowledge of objectoriented programming and familiarity with functional programming concepts.
Demonstrated handson experience with at least one major cloud platform (AWS GCP or Azure).
Experience with Git and basic version control workflows (branching merging).
Strong problemsolving and analytical skills; ability to work independently and within a team.
Preferred Experience
Exposure to AWS services (Lambda EC2 S3 DynamoDB).
Experience working with microservices or RESTful APIs.
Familiarity with CI/CD tools like Jenkins or GitHub Actions.
JavaScript frameworks such as React Angular or Vue.js.
Understanding of agile methodologies and participation in agile ceremonies.
#LIMC1
If a Genesys employee referred you please use the link they sent you to apply.
About Genesys:
Genesys empowers more than 8000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AIpowered Experience Orchestration platform Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic personalized experience at scale. As the trusted platform that is born in the cloud Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time while driving stronger workforce engagement efficiency and operational improvements. Visitwww.genesys.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you or someone you know may reach out to You can expect a response from someone within 2448 hours. To ensure we set you up with the best reasonable accommodation please provide them the following information: first and last name country of residence the job ID(s) or (titles) of the positions you would like to apply and the specific reasonable accommodation(s) or modification(s) you are requesting.
This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for nonaccommodationrelated issues such as following up on an application or submitting a resume may not receive a response.
Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expressionmarital status domestic partner statusnational origin genetics disabilitymilitary andveteran status and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Employment Type
Full-Time
