Lease-Up Specialist
Lease-Up Specialist
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Job Description
POSITION: LeaseUp Specialist (FullTime NonExempt)
COMPENSATION:
Pursuant to CO regulations if this job is performed in CO the salary range is $21 $23 plus bonus potential.
Eligible to participate in the company benefits plan. We offer health vision dental and pet insurance. We offer a 401(k) retirement plan student loan assistance licensing and continuing education reimbursement parental leave and housing allowances or gifts.
SUMMARY
A LeaseUp Specialist has a passion for sales and thrives on crafting an exceptional customer experience for new developments from predelivery to stabilization. You love interacting with all types of people and have a passion for creating unique experiences. This is accomplished by effectively directing and coordinating the communitys overall sales process from the first point of contact to movein.
RESPONSIBILITIES (Including but not limited to):
Demonstrate a positive professional and clientoriented attitude about the company with team members residents clients and the public.
Be an ambassador for customer service by consistently going above and beyond to ensure that Cardinal customers are satisfied.
Utilize the Cardinal Way of Leasing by:
a. Warmly greeting prospective clients
b. Answering incoming leasing calls
c. Determining needs and preferences
d. Professionally presenting the community and apartment homes
e. Utilizing feature/benefit selling
f. Closing the sale
g. Following up
h. Using Gotta Says
Earn and maintain a Cardinal Way of Leasing certification by utilizing the CWoL resources available to all team members and passing both inhouse and thirdparty shops in congruence with the Cardinal Training Department scoring standards.
Complete all lease applications and lease file paperwork.
Maintain accurate lease file documentation in accordance with company policy; participate in lease file audits as assigned by the Community Manager.
Be an expert on current market conditions and trends by shopping competition and attending Cardinal training.
Maintain cleanliness of the tour path to ensure a positive first impression of the community.
Demonstrate a positive and professional attitude with team members residents prospective residents and vendors.
Creation and of the communitys Monthly Marketing Plan (MMP).
Assist with various additional community projects as assigned by the Community Manager.
Participate in Cardinal U training as required.
Direct the daytoday activities to ensure the achievement of prelease and physical occupancy benchmarks set forth by the client.
QUALIFICATIONS
Four 4 years experience in property management. Must have a strong working knowledge of leasing marketing construction and resident relations.
Working knowledge of property management software; Yardi is preferred.
Working knowledge of Microsoft Office Word Excel and the Google platform.
Strong written and verbal communication skills.
Ability to understand and carry out industryspecific written and oral directions. A positive innovative approach to problemsolving.
Present ideas in a clear concise understandable and organized manner; negotiate persuade and modify opinion in order to reach the goals/objectives of the organization.
Ability to work independently as a project leader and team member. Ability to relate well with others even while working at a distance or remotely.
Ability to work in an efficient manner with a high level of accuracy attention to detail and follow through.
Excellent time management and general organization skills.
Neat professional appearance.
Strong client relations skills and previous supervisory experience is required.
Ability to embody the Cardinal Culture and Cardinals Core Values every day.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Incumbents work both inside and outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature weather odors and/or landscape may be unpleasant and/or hazardous.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job the Team Member is regularly required to use hands to finger type handle or feel and talk or hear. The Team Member is regularly required to stand walk reach with hands and arms and climb stoop or squat. Incumbents must be able to physically access all exterior and interior parts of the property and amenities. They must be able to work inside and outside in all weather conditions including but not limited to rain snow heat hail wind and sleet. The Team Member must be able to push pull lift carry or maneuver office products and supplies of up to twenty 20 pounds. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus. Routine local travel may be required to assist properties as needed and attend training classes business meetings or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
The above job description is not intended to be an allinclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties as assigned by their Team Leader.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
