Manager Payment Risk and Compliance
Manager Payment Risk and Compliance
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Job Description
About Airbnb Capability Center: Airbnb Capability Center was set up in 2017 in Gurgaon. We provide specialised operational services which enable Airbnbs business and functions across the world. These include Finance Technology Finance Shared Services Analytics Engineering amongst other verticals.
Our offices are home to multiskilled teams with an insightful and deep understanding of our business and community. Were hospitable fun and we welcome all with open arms.
About the role: Manager Payment Risk and Compliance Operations supports Airbnbs payments activities and the Sr. Manager of the Global Payments Operations. This position is responsible for leading a team working on Payments Risk operations and coordinating with support functions and technical teams. The role is also responsible for daytoday monitoring and leadership of the teams executing the daily functional tasks associated with the Payments operations.
What youll do:
- Support the team conducting complex investigations in Risk and Compliance function
- Ensure high performance for internal and partner teams.
- Oversee assigned resources to ensure processes are implemented effectively and in the most costeffective manner.
- Prepare detailed reporting to support independent decisions and ensure high performance.
- Prepare detailed reporting and analysis of reviews to support assessment of user population.
- Provide mentorship and guidance to team leads on industry bestpractices Airbnb workflows and tools.
- Provide quality assurance analysis and reviews.
- Lead procedure and workflow changes that may impact multiple teams and/or regions with the support of your manager.
- Assess and communicate control effectiveness and present findings case trends and operational metrics to management.
- Accurately identify and escalate risks and opportunities to the Payments Management.
- Lead projects to simplify relatively complex operational problems within diverse crossfunctional groups.
- Provide mentorship coaching and training of teams.
- Provide point of contact support for analysts and investigators reporting directly to this role and point of contact support for leadership (both at Airbnb Capability Center and at Airbnb Payments).
What you bring:
- Bachelors Degree or Technical Equivalent.
- 5 years experience in leading and supervising teams of Risk operations.
- 7 years operations experience in payments banking or ecommerce
- Intermediate knowledge of AML and fraud types related to the payments and ecommerce space.
- Strong systems thinker.
- Superior communication skills both written and verbal.
- Ability to clearly articulate Risk and Compliance operations requirements to the audience.
- Ability to work closely and build trust with management your team and other teams. Exceptional organization and process management ability.
- High level of personal integrity interest in payments as evidenced by related work experience proven dedication to excellence leadership qualities and a flexible creative innovative approach to problem solving.
- Ability and desire to work in a fastpaced environment.
- Familiarity with SQL and data querying skills is a huge preference.
- Workspace: A dedicated quiet and private workspace free from interruptions and external noise
- Internet Connectivity: During the working hours maintain a minimum and consistent internet speed of 10 Mbps on your official devices to ensure reliability for workrelated tasks including calls and virtual meetings
- Professionalism:Employees must remain fully engaged respectful and maintain a professional presence during virtual meetings with video participation required unless otherwise approved.
- Confidentiality & Security:Employees are responsible for protecting Airbnbs Intellectual Property and Confidential Information. Workrelated activities including calls and meetings must not be conducted in public places while traveling or in any setting that may compromise confidentiality or work quality.
Required Experience:
Manager
Employment Type
Full Time
