Collections Specialist
Collections Specialist
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Job Description
This is a remote position once training period is completed.
Now paying a$500 new hire bonusat the completion of the required inperson training period in our Bothell WA office.
Are you passionate about providing exceptional customer service while learning about payment processing and negotiations
We will start you off with paid training on State and Federal laws pertaining to collections and how to use our stateoftheart software application plus innovative ideas and techniques on investigation negotiation and dispute resolution. Well even pay for you to take the American Collectors Association Exam!
In this role you will be working on locating and contacting former tenants and guiding them on determining the best course of action pertaining to their debt.
Successful candidates will have:
- Resilience and persistence to navigate challenging situations maintain composure under pressure and work towards debt resolution with determination.
- Strong negotiation abilities to reach mutually beneficial payment arrangements and resolve payment issues effectively.
- Handling challenging customers hostile interactions and difficult situations with professionalism and conflict resolution skills.
- Working towards meeting collection targets while maintaining quality customer service and compliance with regulations.
- Managing emotional stress from demanding interactions balancing empathy with the need to collect debts and maintaining wellbeing in a highpressure environment.
Once training is completed this role will transition to working 100 remote.Employees must reside within a 100mile straightline radius of the Bothell WA office during the entirety of their employment.
Our office is located at: th Drive SE Ste. C2100 Bothell WA 98021.
What we offer:
- This position earns a base pay of $17/ hour and uncapped commissions. New employees earn an average of $50000 $70000 their first year then $70000 $100000 in second year (income is performance driven).
- Health and wellbeing benefits start on day 1 of employment.
- Competitive 401 (k) match generous PTO and holiday time off
- Healthy work/life balance with no late night or weekend hours
- Training and growth potential
Requirements
- High school diploma or GED required
- While working remotely it is required to have internet services with a minimum internet download speed of 15 Mbps and a minimum upload speed of 3 Mbps. You can test your internet speed at www.speedtest or by contacting your service provider.
If you are ready to take on these challenges demonstrate your exceptional skills and contribute to our teams success in debt collection we invite you to apply for the Collections Specialist position.
Join us in making a difference in the financial industry and helping customers navigate their debt responsibilities with professionalism and empathy.
#LI
Pay Range:
$16.15 $25.04Any posted pay range considers a wide range of compensation factors including candidate background experience and work location while also allowing for salary growth within the position.
Expected application deadline is
If date is blank then this is a pipeline requisition and we will continue to collect applications on an ongoing basis.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And well bring you a place where you can thrive. Learn more atjobs.assurant.
For U.S. benefit information visitmyassurantbenefits. For benefit information outside the U.S. please speak with your recruiter.
Whats the culture like at Assurant
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune Americas Most Innovative Companies recognition in 2023 we bring together top talent around the world. Although we have a wide variety of skills and experiences we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our cultureThe Assurant Way.
Company Overview
Assurant is a leading global business services company that supports protects and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries Assurant supports the advancement of the connected world by partnering with the worlds leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions extended service contracts vehicle protection services renters insurance lenderplaced insurance products and other specialty products.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race color religion sex national origin age disability veteran status sexual orientation gender identity or any other characteristic protected by federal state or local law in employment decisions.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
