Principal Consultant - Batch Operations
Principal Consultant - Batch Operations
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Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.
Inviting applications for the role of Principal Consultant Batch Operations
In this role you will be responsible for coding testing and delivering high quality deliverables and should be willing to learn new technologies.
Responsibilities
Manage end of day Batch incidents partnership with application development and operational support partners
Impact analysis of job abends root case analysis
Manage overall delays to the IM critical milestones case of failures and notification to downstream teams
Recovery instructions job and/or batch abends (mainframe and distributed)
Communications on incidents greater than severity S5
Continuous focus on identifying and implementing opportunities to drive better efficiencies
Monitor critical milestone completion timelines and track any unexplained deviations
Perform Batch ready for business (RFB) checkouts before start of business day
Setup Batch alerts for new onboardings and fine tune existing ones
Monitor alerts related to abends long running jobs platform exceptions including space CPUs that may be specific to platforms and application
Develop and maintain Batch run books review audit trails
Leadership communication Batch status and KPIs
Review job level dependents resource utilization patter CPU consumption patterns and devise ways to optimize
Batch time dependencies and white space analysis
Development of Tool strategy Adoption/Inhouse development of tools and dashboards
New batch onboardings process development
Planning support collaboration and follow through with actionable related to of DR flips DR / BCP / Isolation tests
Planning and support for Batch platform related events like Database Network Storage schedulers other tool version upgrades
Ensure data in Prod and BCP environments are in sync
Review of Temporary Access requests / Get Access entitlements and grant/revoke as appropriate
Support with the setup of Integration and conversion environment for NonProduction
Handle Batch escalations and unresolved issues from within the team and to external business partners and engineering teams
Qualifications we seek in you!
Minimum Qualifications
BE/B Tech/MCA
Excellent written and verbal communication skills
Basic understanding of Investment Management/financial services domain knowledge
Preferred Qualifications/ Skills
Java JavaScript (with ExtJS). Java Spring Boot
VB Script Perl HTML Angular Service Now
Shell Scripting UIpath/Pega Bot scripting PRPC
React Python Microservices
C# .Net ETL Informatica C Extjs TypeScript RCode XML/XSLT SQL TSQL PL/SQL PHP VB Script Microsoft Power Platforms (Power Apps/Power Automate/ Power BI) Autosys Informatica BOXI/Crystal Reports Comet MQ Cloud Fundamentals (Azure/AWS) Service Now Pager Duty Splunk Prometheus AppDynamics Apica Nagios GitHub SDLC Jenkins JIRA Confluence ESP SQL Server Snowflake HVR QlickView Tableau Linux Windows Postgres DB2 Sybase Oracle Elasticsearch Neo4J Hazelcast Networking Concepts ITIL Mainframe Grafana Loki Batch Flows and Architecture Office Suite (Power Point Excel Word)
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. For more information visit www.genpact . Follow us on Twitter Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Staff IC
Employment Type
Full-Time
