Sales Counselor- New Bern
Sales Counselor- New Bern
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1 Vacancy
Job Description
DEPARTMENT: Administration
JOB TITLE: Sales Counselor
IMMEDIATE SUPERVISOR: Director of Sales
General Summary:
The Residency Counselor is responsible for sales and closing activity that meets or exceeds expectations. The Residency Counselor manages the sales process from initial inquiry to residency by effective representation negotiation and promotion of the community to the individual consumer and their influencers.
This is for a new Life Plan/CCRC Brice Pointe being developed in New Bern NC. Brice Pointe is scheduled to open late 2028 or early 2029.
Knowledge and Skill Requirements:
- Meets and exceeds personal sales expectations that are set quarterly
- Manages the sales process from initial inquiry to movein by effectively promoting the community to the prospect. Facilitates the process by understanding needs and independently making recommendations to the client based on key information provided.
- Negotiates obstacles and issues by understanding client needs and collaborating with community management.
- Effectively responds to new inquiries in a timely manner
- Independently manages prospect inquiries and ensures that timely follow through is maintained
- Utilizes Enquire/Aline (CRM) effectively by promptly entering data and using the system to manage the assigned lead base
- Generates adequate presentations by effective prospecting. This can include phone outs referral generation use of email home visits etc. Creative follow up when prospect is not moving through sale cycle.
- Staffs the office to meet business needs which may include evenings weekends and holidays
- Participates in marketing events as directed by the Director of Sales
- Understands and articulately represents all documents related to residency including Residency and Services Agreement Disclosure Statement etc.
- During development of the community works with depositors to maintain their commitment through individual communication and buyer retention activities.
- Others duties as assigned
QUALIFICATIONS: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelors degree (B. A. from fouryear college/university or equivalent; 1years of sales experience senior living preferred; excellent verbal and written communication skills; strong closing skills; experience in all Microsoft Office Applications; Solid presentation skills (small and large group).
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Employment Type
Full-Time
