New Business Support Administrator
New Business Support Administrator
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1 Vacancy
Job Description
We are a fullservice law firm based in Middlesbrough serving clients throughout the UK and further afield. We have an outstanding reputation for delivering highquality advice with exceptional personal service.
With a history stretching back over 30 years we recognise the importance of the contribution that businesses like ours should and can have to the local community and we therefore encourage our employees to get involved and give back to the local community in which we live and work.
Our vision is to set the standard for legal excellence & deliver justice for the people and in doing so to become the law firm of choice & champion of the community for businesses organisations and individuals. To meet our vision and deliver an outstanding service we employ individuals who understand our clients needs and take pride in what they do and how they do it. Our values go to the heart of the firm. They define who we are and how we work. By remaining true to our values we will achieve our vision. This is what we value most:
Teamwork we trust and respect one another. We see strength in our diversity as individuals and as a practice. We achieve the best outcomes for clients when we work collaboratively recognizing and respecting the different perspectives that we bring.
Excellent Client Service We take the time to truly understand our clients needs and aim to provide practical tailored and commercial solutions not just options to help them achieve their goals.
Professionalism We work to the highest professional and technical standards acting with the upmost integrity at all times. We are fiercely proud of our reputation as a trusted adviser to our clients often over several generations and continually strive to ensure that our clients interests come first and foremost.
Our People We work together to create an open supportive and friendly working environment where our people feel valued can develop their careers and achieve their professional ambitions.
If this sounds like a vision you would like to be a part of our values resonate with your own personal values and you meet the requirements of the role described wed be delighted to hear from you.
At Watson Woodhouse & Macks Solicitors we are a well established and respected conveyancing department committed to providing exceptional legal services to our clients. As we continue to grow we are looking for an enthusiastic and detail oriented individual to join our dynamic team. If youre looking for a rewarding opportunity in the legal sector and have strong administrative skills we would love to hear from you.
Overview:
We are seeking a proactive and organised individual to join our team as a New Business Support Administrator. This key role will involve managing new client enquiries opening and maintaining client files and providing general adhoc secretarial support to our conveyancing team. You will be the first point of contact for new clients and play a pivotal role in ensuring the smooth operation of our legal processes.
Key Responsibilities:
- Act as the first point of contact for new client enquiries either via phone email or in person. Provide a professional and welcoming experience for potential clients
- Accurately open new client files ensuring that all necessary documentation is obtained processed and properly stored in line with the departments procedures
- Provide adhoc secretarial duties including managing calendars scheduling appointments and assisting with the preparation of legal documents and correspondence
- Assist with managing and responding to client queries maintaining regular communication and ensuring a high level of client satisfaction
- Assist with general administrative tasks as needed including data entry filing and document management
Skills and Qualifications:
- Previous experience in a legal or administrative role ideally within conveyancing is desirable but not essential
- Strong communication skills both written and verbal
- Excellent organisational skills with the ability to manage multiple tasks and prioritise effectively
- High level of attention to detail and accuracy
- Proficient in Microsoft Office
- A proactive and professional approach to work with a strong clientfocused attitude
What we will offer in return:
- Company pension scheme
- 33 days annual leave inclusive of bank holidays
- Staff discount on fees
- Professional membership payments
- Professional development
- Hybrid working (role dependant)
- Car Parking (role dependant)
- Employee referral scheme
- Additional leave for long service
- Birthday leave
Skills :
Employment Type
Full Time
