Technology Support Coordinator
Technology Support Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
General Statement of Job
The Technology Support Coordinator ensures the availability of equipment and personnel for campus events by coordinating with end users and IT Department colleagues. This role involves managing inventory overseeing projects and creating documentation for the End User Services and Event Support teams.
Specific Duties and Responsibilities
- Interacts with customers to determine the technology that is needed to support their requests.
- Assigns work orders in coordination with the Event Technical Specialist or Manager of End User Services.
- Schedules events on the IT Event Support calendar.
- Coordinates with other members of the Event Support team to determine technical requirements for events.
- Creates documentation to assist the campus community and coworkers.
- Assists in solving end user technical problems as needed.
- Assists with IT department projects as needed.
- Maintains awareness of equipment deployments and communicates equipment or supply needs to supervisor.
- Schedules and maintains livestreaming services for events (Zoom or Teams).
- Schedules pickups for ewaste equipment.
- Maintain inventory levels of equipment and supplies.
- Provides campus support for all audio and video needs including setting up and installing equipment such as microphones sound speakers video screens projectors video monitors recording equipment connecting wires and cables sound and mixing boards for events and functions such as concerts sports events meetings and conventions presentations and news conferences.
- Performs other related duties as required.
Education Experience and Licenses
Two plus years of workrelated skill knowledge or experience is required; or an equivalent combination of education and experience.
Knowledge Skills and Abilities
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Requires the ability to use small office equipment including copy machines or multiline telephone systems.
- Requires the ability to use computers for word processing and/or accounting purposes.
- Requires the ability to use small/light equipment.
- Requires the ability to use medium equipment and machinery.
- Requires the ability to supervise student workers developing installing or repairing technology systems.
- Requires the ability to use computers for data entry.
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently required to sit; use hands to finger handle or feel (including the use of a computer keyboard); and talk or hear (including the use of a telephone). The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop kneel crouch or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus.
While performing the duties of this job the employee is occasionally exposed to moving mechanical parts; high precarious places; fumes or airborne particles; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate.
NOTICE: The above job profile does not include all essential and nonessential duties of this job. All employees with disabilities are encouraged to contact Human Resources to review and discuss the essential and nonessential functions of the job. An employee with a disability can evaluate the job in greater detail to determine if she/he can safely perform the essential function of this job with or without reasonable accommodation.
Required Experience:
IC
Employment Type
Full Time
