Position Summary
The Eviction Mediation Program Mediator will expand the services of the Eviction Mediation Program with the Eviction Mediation Program Manager to develop relationships throughout the community. The position will also provide mediation services as needed inside and outside of the courthouse. The Mediator will use the cloudbased case management system to record all such mediation activities. The Mediator will develop relationships throughout the community and identify landlords for oneonone communications with a view to informing landlords of Mediation Project services and assessing the level of interest. The Mediator will conduct mediations at the small claims court in both the High Point and Greensboro Courthouses to assist landlords and tenants involved in summary ejectment cases. This position will also provide resource information as part of their mediation duties.
Minimum Qualifications
Masters plus at least 2 years experience in the fields of housing policy social work mediation conflict resolution or related fields. Knowledge of the law in particular housing laws would be preferred. Ability to communicate professionally and directly with senior officials elected officials and executive directors. Indepth knowledge of conflict resolution and mediation. Knowledge of housingrelated matters including rental contracts lease agreements and local housing resources. Experience in working with a diverse group of people under difficult circumstances.
Preferred Qualifications
MPA preferred Experience in communicating and disseminating findings to a broad and diverse audience through written and oral presentations to diverse public constituencies. Experience in conducting mediation sessions. Basic knowledge of the housing situation in the Guilford County area.