Systems Technician
Systems Technician
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
USD 65000 - 75362
1 Vacancy
Job Description
Systems Technician
$65000 $75362
Onsite
The City of Falls Church is recruiting an enthusiastic and detailoriented Systems Technician in IT Services. This position will be responsible for coordinating monitoring and participating in the daytoday management and operations of the Citys IT support service request ticketing system. ;
This role is entry level and offers excellent opportunities for professional growth and handson experience in a fastpaced technology environment.
The City of Falls Church is an independent city six miles from the nations capital. It is small in area 2.2 square miles) and population (about 16000 people). The City is known for its urban village community quality customer service nationally ranked school system environmental activism and endless community activities.
Responsibilities
This position requires strong workstation support skills with key focuses including but not limited to:
- Tier 1 support for the City staff: addressing software hardware or network issues. ;
- Management of the ticketing system including assigning Tier II requests to members of the IT Services and Support team.
- Setting up and maintaining workstations including installation and configuration of operating systems and software
- Build and maintain positive customer relationships.
- Responsible for procurement receiving asset management deployment and disposal of the City HW and SW assets using IT Services processes and asset management software.
- Other related tasks as required.
Qualifications
- Graduation from an accredited high school with a minimum of 2 years of directly related professional experience or graduation an accredited college or university with an Associates degree and 1 years or Bachelors degree with 1 years directly related professional experience in supporting information systems and computer operations;
- Professional experience showing ability to research problem solutions coordinate schedule projects and prioritize work;
- Demonstrating ability to respond to multiple tasks within acceptable time frames and ability to prepare and maintain accurate reports and records;
- Experience has shown strong configuration and support knowledge of operating systems including Windows 10 11 along with MS Office Suite;
- Also strong understanding of supporting workstation network connectivity over switches on TCP/IP networks;
- Experience with showing the ability to establish and maintain effective working relationships with officials customers the general public all levels of employees and contractors to prepare reports and to communicate ideas effectively both orally and in writing;
- Ability to proactively selfinitiate and continually expand professional development of all necessary skillsets as well as keep abreast of related emerging technologies that would be used from a wide variety of sources (i.e. online resources selfpaced online training training materials and some training courses as available);
- CompTia A certification strongly preferred
- An equivalent combination of relevant training and demonstrated experience may be considered in lieu of degree or certification.
Hours
This is a fulltime position working 40 hours per week on site with oncall rotation. ; Working hours are the core business hours of 8 AM to 5 PM.
Salary & Benefits
;
The annual salary range is $65000 to $75362 and is dependent on qualifications. ;The City offers a comprehensive benefits package including health insurance dental insurance pension plan deferred compensation plan flexible spending account college savings plan life and longterm disability insurance paid holidays vacation and sick leave free parking credit union membership and more. ; See ;www.fallschurchva/benefits for additional information.
Our commitment to an inclusive workplace: ;The City of Falls Church is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity innovation and the success of our organization. We do not discriminate on the basis of race religion color national origin gender sexual orientation gender identity or expression age marital status veteran status disability status pregnancy parental status genetic information political affiliation or any other status protected by the federal state and/or local laws or regulations. Accommodations may be requested for applicants with disabilities. ; To request a reasonable accommodation please contact the Human Resources Department at ; ;or. ; ;Determinations on requests for reasonable accommodation will be made on a casebycase basis.
All City facilities are smoke free.
Required Experience:
IC
Employment Type
Full-Time
