Join a fastpaced growing and exciting company full of great opportunities!
About KBS
Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticalsincluding retail industrial and logistics healthcare education manufacturing and moremaintain clean efficient and welcoming spaces that support their operations. As we continue to grow were looking for team members who are dedicated reliable and ready to contribute to a culture built on respect opportunity and pride in service.
If this sounds like you then why wait APPLY TODAY!!
Shift
Monday Friday 8am 4pm
Pay
$18.00 $20.00
Work Experience: 3 years in an account coordinator role ideally with experience in exterior services or another servicerelated field with high customer/client contact.
Position Summary:
Oversees a portion of a client account or various client accounts.
Follows all functional policies and ensures compliance to all standard operating procedures
Meets expectations all work/tasks and ensures that progress toward goals/objectives is made
Supports and executes the calendar of events from preseason preparations through postseason shutdown
for landscape and snow
Manages customer issues as they arise during daytoday operations
Support and balance vendor sourcing to unify and increase profitability
Works in various customer portals 3rd party systems and KBS proprietary technology
Helps identify procedural issues and trends and sharing examples of best practices with leadership
Able to carry out the essential functions of this job (with or without reasonable accommodation) without
posing a specific current risk of substantial harm to health and safety of self and others
Performs other related duties as required and assigned
The Exterior Services Customer Experience Lead supports the management of all active accounts and vendor partners within an assigned market. They provide leadership and initiative to ensure services are complete and client expectations are met or exceeded. This individual evaluates the performance of service partners and communicates with the client to achieve satisfaction with our work; and fully leverages our relationships to benefit the client and Kellermeyer Bergensons Services.
Essential Duties & Responsibilities for Customer Experience Lead:
Knowledge: - Proficient with Microsoft Office programs (Word Excel PowerPoint Outlook) with advanced Excel skills required.
- WinTeam and Corrigo experience is a plus.
Whats In It for YouAs a fulltime KBS employee 30 hours per week) you may qualify for benefits including medical dental vision prescription and more!
- Paid Time Off
- Paid Holidays
- Sick Time
- Life Insurance
- Short Term Disability Employer paid
- Long Term Disability
- Supplemental Health Insurance (E.G. Accident)
- 401k plan with a match or Nonqualified Deferred Compensation Plan
- Pet Insurance
- PerkSpot Discount Program discounts on travel gyms cell phones restaurants auto apparel & electronics
KBS considers all applicants for employment without regard to race color religion gender sexual orientation national origin age disability gender identity and expression marital or military status or based on an individuals status in any group or class protected by applicable federal state or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Required Experience:
Manager