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You will be updated with latest job alerts via emailAbility to develop training concepts based on customer segments our full MCS solutions sales best practice objection handling and competitive analysis.
Strong ability to develop different types of digital content such as eLearning How to Videos and other digital means.
Delivering training through various methods such as webinar congresses customer support classroom training and other digital methods.
Adhere to the global learning management processes in terms of certification learning paths and validation of training material.
Liaise with the relevant business sectors/marketing and other internal stakeholders to support e.g. product launches global learning initiatives etc
Constantly communicating with customers and other departments to expand and disseminate knowledge of product and solution acceptance application trends customer needs and competitive information
Collects and shares global best practices as well as successful objection handling and continues to develop training on this basis
Application and Sales support at customer sites as part of personal development and content enrichment.
The ability to work closely and independently in functional teams on a international level.
Answer technical questions that come from different departments such as the Support hotline.
Supports the QM department in dealing with complaints
International travel required from time to time to support global training activities.
Education Degree in Business Management or similar or medical science medical technology or engineering science
Work Experience 5 years Specific Knowledge
Fluent in English Additional languages a plus.
Strong communication skills
Experience in solution selling with solid experience in Neurosurgery a strong advantage
Solid clinical understanding of Microsurgery specifically in Neurosurgery
Proven ability to develop Training concepts for classroom and digital purposes
Must have a solid understanding of sales excellence as well as connectivity in Medical technology
Have solid commercial understanding for example: patient journey customer workflow and customer segments
Your ZEISS Recruiting Team:
Sabrina RiekerRequired Experience:
Manager
Full-Time