Product Manager
Product Manager
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Job Description
Please reference the schedule and minimum qualifications listed below before applying.
If you need assistance with filling out our application form or during any phase of the application interview or employment process please notify our Human Resources Team atoption 1 or email and every reasonable effort will be made to accommodate your needs in a timely manner.
Job Summary
Mountain America Credit union is seeking a Product Manager for hire within the digital product development group. This team is charged with the responsibility of defining building and maintaining digital products to be used internally or externally across our employee and membership base.The product manager role is responsible for planning defining and managing the lifecycle of new products and enhancements of small to large product features within the digital banking portfolio of products and services.
Job Description
LOCATION
Mountain America Center:
9800 S Monroe Street
Sandy UT 84070
*Hybrid: Athome and Inoffice options available
SCHEDULE
Full Time
To be effective an individual must be able to perform each job duty successfully.
- Possesses an understanding of the product life cycle and draws from experience to shape product and features throughout its lifecycle.
- Distills themes from member and channel partner feedback site analytics Mountain Americas strategic/financial goals units and the competitive landscape.
- Owns individual projects from idea to product delivery.
- Takes responsibility for defining the detailed product requirements and ensure that product meets the business needs market needs and identified KPIs.
- Analyze and make data driven decisions.
- Scopes prioritizes and sizes initiatives in a manner that drives incremental value.
- Acts as an advocate for the member makes decisions and writes requirements that are in the best interest of the member.
- Curates new ideas and creates an environment for ideas to grow and develop across the organization and incorporates all viable ideas into an active product roadmap.
- Drive and coordinate product launches to create required collateral and training and collaborates with business stakeholders end users and vendors on any aspect of product management as needed to ensure successful delivery of product.
- Analyzes product and member behaviors and their trends to identify opportunities for product enhancements.
- Works with designers project managers developers architects quality control marketers and customer care to create functional specifications wireframes copy and/or mockups journey maps prototypes and training materials that support successful launch of new products and enhancements.
- Strong working relationship with key partners & 3rd party organizations.
- Maintains a clearly articulated roadmap and regularly communicates upcoming changes to the roadmap across all key stakeholders and product leadership of the company.
- Develops and presents feasibility and business cases to management and stakeholders as needed.
- Maintains and completes new research to understand competitive and market landscape and how these factors will shape future of products.
- Performs other duties as assigned
KNOWLEDGE SKILLS and ABILITIES
The requirements listed are representative of the knowledge skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Experience
- Three or more years of successful product management experience.
- Experience with multiple software development practices.
- Knowledge of credit union and financial services software development and delivery models preferred.
- Experience and proven ability to build products from ideation to launch and successfully managing legacy products and sun setting products.
- Experience using and supporting Microsoft Dynamics is preferred.
Education
Bachelors degree OR additional four years professional experience with a financial setting preferred.
Licenses Certifications Registrations
Scrum Product Owner certification preferred
Managerial Responsibility
Has no supervisory responsibilities
Computer/Office Equipment Skills
- Advanced skills with Microsoft Office Suite including Outlook Word PowerPoint and Excel
- Experience with analytical and reporting software preferred
- Demonstrated experience with technology used to support products and services.
Language Skills
- Demonstrated ability to clearly express ideas methodology results and recommendations verbally in writing and through insightful reports and graphic illustrations
- Demonstrated ability to document outcomes and present information in a manner appropriate for key stakeholders and all levels of the organization.
Other Skills and Abilities
- Selfstarter with strong organizing and time management skills and the ability to work productively and efficiently in a fastpaced environment with multiple projects and timelines.
- Ability to work both autonomously and collaboratively in a fastpaced environment.
- Adaptive to change responds positively to altered circumstances or conditions
- Possess a desire and willingness to learn and continually update knowledge base on financial concepts strategies systems etc.
- Take initiative to be a problem solver and provide suggestions to improve processes and efficiencies.
- Excellent interpersonal skills including the ability to lead and collaborate with adhoc teams Data analytics and data validation skills and proficiency in business data analysis (MS Excel etc.
- Ability to work independently with general direction from company leadership.
- Comfortable working with remote team members across multiple time zones using telecommunications.
PHYSICAL ABILITIES / WORKING CONDITIONS
Physical Demands
Ability to sit talk and hear consistently
Ability to stand walk and use hands to handle or reach occasionally
Vision Requirements
Close vision (clear vision at 20 inches or less)
Distance vision (clear vision at 20 feet or more)
Weight Lifted or Force Exerted
Ability to lift up to 10 pounds occasionally
Environmental
There are no unusual environmental factors (such as a typical office)
Noise Environment
Moderate noise (business office with computers and printers light traffic)
***This Job is not eligible to be performed in Colorado or Connecticut either remotely or inperson.***
#LIFB1
Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.
Required Experience:
IC
Employment Type
Full-Time
