Engagement Lead
Engagement Lead
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Job Description
About TaskUs: TaskUs is a provider of outsourced digital services and nextgeneration customer experience to fastgrowing technology companies helping its clients represent protect and grow their brands. Leveraging a cloudbased infrastructure TaskUs serves clients in the fastestgrowing sectors including social media ecommerce gaming streaming media food delivery ridesharing HiTech FinTech and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twentythree locations across twelve countries which include the Philippines India and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an everchanging world.
What We Offer: At TaskUs we prioritize our employees wellbeing by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
Site Engagement Lead
OBJECTIVE:
The Site Employee Engagement Lead will develop and manage employee programs events and strategies that align with the organizations core values focusing on enhancing workplace culture and employee engagement. This role is dedicated to improving employee satisfaction retention and productivity by fostering a supportive and inclusive work environment.
Aim:
To ensure that everyone is aligned with TaskUs engagement process.
Purpose
The purpose of this document is to outline and explain TaskUs Engagement process and guidelines. It aims to help you identify opportunities for engagement and ensure the inclusive and adequate representation of TaskUs values and culture.
Skills
Leadership: Ability to lead initiatives and inspire others to engage fully in their work.
Communication: Exceptional written and verbal communication skills.
Emotional Intelligence: High level of empathy and understanding of employee needs and concerns.
ProblemSolving: Strong analytical and problemsolving abilities to address employee issues effectively.
Creativity: Innovative approach to developing engagement activities and programs.
Collaboration: Strong team player with the ability to work effectively across all levels of the organization.
Key Responsibilities:
Employee Engagement Strategy:
Develop and implement sitespecific employee engagement initiatives aligned with the overall company strategy.
Create weekly/monthly sitelevel engagement calendar
Conduct regular surveys and feedback sessions to assess employee satisfaction and identify areas for improvement.
Planning & of sitelevel activities
Mindful planning & managing engagement budget to execute the activities
Calibrate with the engagement committee about the concepts of events and secure approvals from the site VP.
Interact and collaborate effectively and positively with individuals of all levels of the organization.
Analyze data to inform engagement strategies and measure the effectiveness of initiatives.
Communication and Culture:
Promote open and transparent communication within the site.
Organize and facilitate events workshops and activities that foster a positive work culture and community.
Serve as a cultural ambassador promoting company values and ensuring they are integrated into daily operations.
Sitewise communications promotional materials upcoming events and activities
Managing Site specific Social Media posts (if required)
Recognition and Reward Programs:
Develop and manage employee recognition and reward programs (Kudos Carnival) to acknowledge and celebrate achievements.
Create and distribute regular communications highlighting employee accomplishments and milestones.
Community and Team Building:
Plan and execute teambuilding activities that strengthen relationships and improve collaboration
Foster a sense of community by organizing social events and volunteer opportunities.
Participate in professional growth activities
Assume other duties and special projects as assigned
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL
Employment Type
Full Time
Key Skills
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