Salesforce Technical Architect
Salesforce Technical Architect
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Job Description
Posting End Date:
Work Place Flexibility: Hybrid
Legal Entity:Entergy Services LLC
**Please note this position can be filled in The Woodlands TX Jackson MS New Orleans LA or Little Rock AR.**
**The official title for this job will be Cloud Engineer Sr**
JOB SUMMARY
As a Salesforce Technical Architect within Entergys Customer Systems team youll provide senior technical leadership to the team as well as execute the delivery and ongoing support of Salesforcebased products and services applications and overall solutions. This role provides the opportunity to engage in the full application lifecycle: from interacting with business customers to understand technology roadmaps and design optimal technical solutions to performing handson development and support of the applications. In addition youll be supporting some of Entergys most core business processes such as customer engagement customer service and relationship management.
JOB DUTIES
- Curate application design patterns and confirm their utilization. Perform code peer reviews and enforce coding standards.
- Participate in design of key custom coding components.
- Coordinate testing efforts for both projects and support to ensure approach is efficient and sufficient.
- Embrace a continuous delivery environment by administering processes standards and DevOps tools for version control release management automated testing and deployment.
- Develop and maintain capability and technology roadmaps.
- Determine and resolve project dependencies. Ensure sandbox design meets all project needs.
- Provide operational support ensuring production systems are online and achieving highest levels of availability including nonbusiness hours.
- Provide routine and emergency support for production applications including restoration of production environment following outages.
- Provide senior technical guidance to the support team by serving as escalation point for complex support issues including afterhours support when necessary.
- Track limits and license utilization against existing software agreements. Work with business owners to resolve any additional license needs.
MINIMUM QUALIFCATIONS
Minimum education required:
- Bachelors Degree in Computer Information Systems Computer Science or related technical degree or equivalent work experience
Minimum Experience Required:
- At least 7 years solution design experience.
- At least4 years of experience in designing/implementing Salesforce solutions
- Experience in operational support ensuring production systems are online and available.
- Experience in the full lifecycle of design development and testing of Salesforce solutions
- Experience in understanding client business needs & objectives.
Minimum knowledge skills and abilities required of the position:
- Customerfocused approach to accomplishing tasks efficiently
- Highly motivated and ability to work with moderate direct supervision
- Effective Teamwork and Inclusion (e.g. works collaboratively builds collaborative relationships)
- Good written and oral communication skills
- Knowledge of endtoend software development lifecycle including both agile and waterfall approaches.
- Experience with DevOps tools such as version control release management automated testing and deployment.
- Experience mentoring technical teams and guiding technology standards and decisions.
Any certificates licenses etc. required for the position
Preferred certifications
- Salesforce Certified Administrator
- Salesforce Certified Advanced Administrator
- Salesforce Certified Platform App Builder
- Salesforce Certified Platform Developer I
- Salesforce Certified Platform Developer II
- Salesforce Certified Technical Architect
#LINC1
#LIHYBRID
Primary Location: TexasThe WoodlandsLouisiana : New Orleans Arkansas : Little Rock Mississippi : Jackson Texas : The Woodlands Texas : Woodlands
Job Function: Information Technology
FLSA Status: customString3
Relocation Option: No Relocation Offered
Union description/code: customString5
Number of Openings: 1
Req ID: 110926
Travel Percentage:Up to 25
An Equal Opportunity Employer Minority/Female/Disability/Vets. Please click here to navigate to EEO page or see statements below.
EEO Statement:The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion gender sexual orientation gender identity or expression national origin age disability genetic information marital status amnesty or status as a protected veteran in accordance with applicable federal state and local laws. The Entergy System of Companies complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including but not limited to recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race color religion gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility:Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant employee or third party on his or her behalf.If you are an individual with a disability and you are in need of an accommodation for the recruiting process please clickhereand provide your name contact number the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities:As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Entergy Pay Transparency Policy Statement:The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the Companys legal duty to furnish information. 41 CFR 601.35(c).Equal OpportunityandPay Transparency.
Pay Transparency Notice:
Pay Transparency Nondiscrimination Provision (dol)
The nonconfidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please to schedule a time to review the affirmative action plan during regular office hours.
EEI Testing:
One way that Entergy has found to identify and assess the abilities and skills needed for certain jobs is through preemployment testing. If this position does require an EEI test the type of test will be located under the qualifications section of the job posting. If you are invited to a test session we strongly recommend you review and complete the practice test as well as review the testing brochure for your respective test. The test brochure will give you critical information on the test such as time allocated and Preemployment Testing: of questions. Also keep in mind that the actual test is timed; you should practice timing yourself while doing the practice tests. The practice test information and test brochures can be located by going to the EEI websitehttp://www.eei/practicetests numberLogon ID: entergy password: practice test 2 words).Travel expenses incurred in connection with EEI testing are nonreimbursable.
In addition to EEI testing there is also FitforDuty testing which will identify and assess the abilities and skills needed for certain jobs. If this position does require FitforDuty testing the type of test will be located under the qualifications section of the job posting.
WORKING CONDITIONS:
As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Employment Type
Full Time
