Solutions Architect - Managed Services
Solutions Architect - Managed Services
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Job Description
About Us:
Mood Media is the worlds leading experiential media company optimizing onpremise retail customer experience and driving significant value for businesses and brands worldwide. With the most comprehensive suite of fully integrated solutions Mood leverages advanced digital technology curated and original creative content and design expertise to make every shopping and guest experience more personal and engaging. Serving more than 500000 customer locations in over 140 countries Mood reaches 165 million consumers each day.
General Summary:
The Solutions Architect Managed Services is a strategic role within the Global Managed Services team responsible for developing and presenting complex contractual agreements for Managed AV Services QSR Services and Drive Thru Managed Services. This position leads the entire deal lifecycle from customer assessment through solution development risk management pricing strategy contract negotiation and transition to delivery. The Solutions Architect Managed Services combines strong business acumen with technical understanding to create compelling value propositions that drive strategic longterm partnerships ranging from $5K $10MM in contract value.
Essential Job Functions and Responsibilities:
- Develop contractual Managed services including Managed AV Services QSR Services and Drive Thru Managed Services that drive strategic longterm value for our customers
- Lead engagements throughout the deal lifecycle: customer assessment solution development risk assessment deal pricing and transition to delivery after deal closure
- Owns Managed Services opportunity qualification ROI Approval
- Collaborates with senior account team to contribute to business planning activities and development of pursuit strategies
- Holds accountability for the entire deal pursuit covering project planning assessment solution pricing and business decisions
- Design Solution Price and deliver customer proposal of all Mood Managed Solutions
- Leads contract/price negotiations with key partners and facilitates crossfunctional discussions to drive successful outcomes
- Defines and presents the business case and value proposition in alignment with the customers needs and the organizations capabilities
- Demonstrates expertise in understanding acceptable decisions pricing calculations and delivery capabilities
- Understands financial models ROI calculations and profit implications for different solution approaches
- Monitors and analyzes competitor activities and adjusts strategies to maintain a competitive edge
- Communicates with both internal and external stakeholders leading sales presentations and driving the sales process
- Interacts with internal and external teams to create proposals and respond to requests for proposals (RFPs)
- Applies program/project management methods and processes to define plan track and escalate to ensure successful pursuits
- Ensures that services scope pricing and terms / conditions set forth in contractual documents align with approved financials
- Other duties as assigned by management
Required Travel:
If the job requires overnight travel what percentage of time is spent away from home base 25%
Essential Job Qualifications::
Bachelors degree in Sales Marketing Business Administration or other related discipline; 710 years work experience in Sales Business Development or related field.
Knowledge/Skills/Abilities:
- Knowledge of corporate policies products market and processes
- Understanding of business management principals and practices
- Strong understanding of the full Sales process: Sales Prospecting Presales Sales Operations
- Ability to work with and negotiate contracts along with complex deal pursuits and engagement
- Able to manage time effectively
- Strong understanding of financial principles Software as a Service (SaaS) IT Services and Service Management Business requirements and Solution Architecture practices
- Strong understanding of internal processes tools and usage of such tools in managing daily tasks
- Organizational skills to manage workflow and tasks
- Ability to participate or lead in projects for process tools or quality improvement
- Excellent problemsolving and analytical skills
- Strong communication and interpersonal abilities
- Proficiency working in Oracle or Salesforce / Quoting Tool
- Ability to work independently and in a team environment
For further information about Mood Media please visit.
Mood Media is an Equal Opportunity Employer M/F/Disability/Veteran
Employment Type
Full-Time
