Technical Specialist, Comcare Business
Technical Specialist, Comcare Business
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Job Description
Primary Details
Time Type: Full timeWorker Type: EmployeePlease see more information about QBE careers here Careers
Location: Melbourne VIC & Parramatta NSW
Permanent Full Time
About the opportunity:
We currently haveanopportunity for an experienced Technical Specialist to join our Comcare Workers Compensation team.
You will besupporting the claims team ona diverseportfolioof claims ranging from new to long tail claims as well as completing reconsiderations and will beaccountable for providing coachingtrainingand advice to Case Managers onlegislativelegal and technical claim strategies.
Your responsibilities will include:
Delivering prompt and effective specialist technical claims advice
Working together with the Leadership teamto provide guidance and support to maximise outcomes.
Ensure compliance with all legislation industry codes and company policies. Actively monitor developments within the industry to continuously develop knowledge of insurance guidelines policy changes and modifications.
Identify opportunities to review develop and modify processes proceduresstandardsand guidelines that support innovation improved performance and improved customer experience
Your story so far:
Extensive experience in Comcare Workers Compensation claims role orsimilarrole
Broad knowledge of Workers Compensation laws and compliance obligations
Demonstrated experience in supporting Case Manager coaching decision making and technical claims management
Excellent people communication written and networking skills
Demonstrated ability to work towards set targets and compliance measures
Sound computer skills and an ability to prioritize
About QBE
We can never really predict whats around the corner but at QBE were asking the right questions to enable a more resilient future helping those around us build strength and embrace change to their an international insurer thats building momentum towards realising our vision of becoming the most consistent and innovative risk partner.
And our people will be at the centre of our success. Were proud to work together and encourage each other enable resilience for our customers our environment our economies and our communities. With more than more than 13000 people working across 27 countries were big enough to make a real impact but small enough to provide a friendly workplace where people are downtoearth passionate and kind.
We believe this is our moment what if it was yours too
Your career at QBE lets make it happen!
Benefits
We offer a range of benefits to help provide holistic support for your work life whatever your circumstances. As a QBE employee you will have access to and benefit from:
Hybrid Working a mix of working from home and in the office to enhance your work/life balance
Our Thriving at our Best wellbeing program including free holistic wellbeing coaching nutritional confidential counselling financial and legal advice
18 weeks genderequal flexible leave for all new parents including paid super
The ability to maximise retirement savings through voluntary super contributions and company matching
Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
Additional leave and support through QBEs Family Domestic Violence First Responder Network
Discounts on insurance products car hire hotels goods and services including benefits through our various sports and arts sponsorship partners
Rewards & Recognition
We value our employees experience with us and are proud to have been recognised for the following awards:
2021 LinkedIn Top Employer & HRD Employer of Choice
2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
Platinum employer on the Australian Workplace Equality Index (AWEI) the definitive national benchmark on LGBTQI workplace inclusion
Ranked 3rd place in the AAGE Top Graduate Employers 2023 for medium sized program as voted by graduates
Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
Family First accredited employer since 2021
APPLY NOW and lets make it happen!
Click APPLY to submit your application. Successful applicants will need to complete work rights police and credit checks through our online provider as a condition of employment.
QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements alternative work arrangements or you would like to connect with one of our networks please contact us at
Skills:
Analytical Thinking Claims Settlement Critical Thinking Customer Service Decision Making DetailOriented Empathy (Inactive) Individual Resilience Insurance Claims Management Insurance Policies Intentional collaboration Managing performance Regulatory Compliance Risk Management Technical SupportApplication Close Date: 15/05/2025 11:59 PMHow to Apply:
To submit your application click Apply and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
