Senior Analyst - UA for Business Products
Senior Analyst - UA for Business Products
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1 Vacancy
Job Description
Find your future at United! Were reinventing what our industry looks like and what an airline can be from the planes we fly to the people who fly them. When you join us youre joining a global team of 100000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.
Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industryleading health plans and bestinclass programs to support your emotional physical and financial wellness. Expand your horizons with travel across the worlds biggest route network. Connect outside your team through employeeled Business Resource Groups.
Create whats next with us. Lets define tomorrow together.
Key Responsibilities:
The Sr Analyst United for Business Products role is responsible for direct management of a portfolio of Uniteds businesstobusiness corporate leisure and TMC value products. Core activities include tactical adjustment of product features (pricing benefits eligibility etc. project management of larger product launches or enhancements and conducting broader customer needs assessments to fill product whitespaces. The role involves extensive coordination with Sales Strategy Sales Amenities Digital Technology United for Business Marketing and other United commercial stakeholders to develop and market corporate solutions to enhance business traveler benefits agency capabilities and B2B payment options that are industryleading and customercentric.
- Oversee specific project management activities including ownership of project task trackers setting timelines aligning stakeholder activities and assembling project deliverables.
- Continuously collect stakeholder feedback assess commercial implications and incorporate as needed into technical processes product components and customerfacing policy.
- Collaborate with both other Sales groups and other United commercial departments (such as RM Loyalty Network Marketing and Operations) to assemble value product components.
- Create portions of executive and leadership updates on United for Business value product activities particularly for Sales leadership and periodic Daily Revenue Meetings.
Note: This is a Chicagobased role working a hybrid schedule with inoffice requirements up to 50 of the time. This position will be required to travel up to 10 of the time.
Whats needed to succeed (Minimum Qualifications):
- Bachelors Degree or equivalent work experience
- 3 years in marketing or commercial roles
- Organizational and project management skills particularly in working both intra and interdepartmentally
- Analytical capabilities including basic understanding of data manipulation and management
- Customer focus: relativity and interest to test and develop new solutions to fit customer needs
- Microsoft Office proficiency
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
- Experience working with airline or perishablegood economics
- Experience working in the business travel payments (e.g. UATP) financial services or the credit card industry
- Experience crafting drafting and updating product terms and conditions
- Salesforce or CRM proficiency
- SQL VBA or other database management skills
- Basic visual and graphic design skills
United Airlines is an equal opportunity employer. United Airlines recruits employs trains compensates and promotes regardless of race religion color national origin gender identity sexual orientation physical ability age veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions. Please contact to request accommodation.
Required Experience:
Senior IC
Employment Type
Full-Time
