IT Business Relationship Manager

The RDU IT BP EUCAN and International Commercial team serves as the Business IT point of contact supporting demand capture requirement gathering and analysis codesign building and endtoend solution delivery and change management coordination. You will partner with business stakeholders at the international region and market level as well as Alexion and AZ ITBP and IT leads with a strong focus on value creation experience change management and adoption of digital solutions. Your role will support the build of our next generation of digital & IT capabilities enabling omnichannel engagement targeted actions performance and insights leveraging existing and emerging digital tools technologies platforms services and processes.

Accountabilities:

Drive and implement business and digital transformation initiatives by partnering closely with Business and IT leads to align IT Digital & data capability with organizational and business goals and priorities.
Act as a trusted partner working in close relationship with Business (office and fields) Digital and IT Teams at regional and country levels to understand key processes business needs gaps and opportunities.
In strong partnership with ITBPs business leads and our Enterprise services delivery and COEs drive and support endtoend value delivery process from demand intake requirements gathering and prioritization innovation bestinclass solutions codesign coordination build implementation and change management.
Proactively offer innovative technologies solution ideas and potential business process improvements in pursuit of driving efficiencies and meeting business needs. Deliver bestinclass digital capabilities and innovative solutions creating value and impact to our business HCPS and patients. This includes experimentation and MVPs pilots and proof of concepts leveraging emerging digital technology VR AI/ML etc.
Key contributor supporting our International crossfunctional Digital governance.
Serve as an expert to crossfunctions on the use of the digital tools and platforms within the Alexion RDU.
Deliver solutions for new crossfunction challenges that are practical flexible scalable reusable strategic and are achieved through the application of industryproven architectural principles standards and governance.
Utilize foundational AI competencies to support digital and omnichannel initiatives enhancing datadriven decisionmaking process automation and personalized customer engagement strategies.

Essential Skills/Experience:

8 years of progressive experience in an IT businessfacing role supporting digital transformation and enablement capturing requirements and delivering solutions with strong exposure to end users.
Experience designing and delivering digital assets and supporting technology/digital operations (websites databases mobile apps social addons marketing automation connectivity) to support corporate marketing and commercial plans.
Experience in hybrid BA and project/change management analysis development and support change management and adoption of projects and new solutions. Agile certification preferred.
Experience influencing and negotiating successful outcomes in both technical and business arenas.
Demonstrate grit clever problemsolving honesty teambased ambition strong attention to detail high character and logical decisionmaking.
Techsavvy with demonstrated experience and interest in new and emerging technology for direct consumer/end user like AR/VR/MR user app AI/ML chat bot.
Strong multicounty and multicultural knowledge and experience working with end users and technology/digital platforms (portal mobile apps website & landing pages SEO Social listening virtual meetings webinars and econgresses interactive visual aids approved email social channels Marketing Automation) ensuring endtoend integration analytics & insights.
Fluent in English; additional EU languages are a plus.

Desirable Skills/Experience:

PMP Agile ITIL certification preferred.
Degree preferably in IS/IT or Digital technology or equivalent.
Experience in BioPharma or Rare disease pharma regulated industry.
Experience in matrix organization.
Experience with CMS (preferably Sitecore) Architecture and Design Common API Classes Veeva Systems and Security Models.
Experience designing and delivering digital assets (websites databases mobile apps).
Experience in delivering and operationalizing global digital technologies.
Experience in agile project management.

When we put unexpected teams in the same room we unleash bold thinking with the power to inspire lifechanging medicines. Inperson working gives us the platform we need to connect work at pace and challenge perceptions. Thats why we work on average a minimum of three days per week from the office. But that doesnt mean were not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

At AstraZenecas Alexion division for Rare Diseases you will find a patientdriven culture where people build connections to explore new ideas that profoundly impact patients lives. Diversity is valued here; inclusion is championed so those lifechanging ideas can come from everywhere. We celebrate each others successes ensuring kindness remains as important as our ambition to succeed for those in need. We take pride in giving back to the communities in which we operate.

Ready to make a difference Apply now!

Date Posted

Closing Date

Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment training compensation promotion and other terms and conditions of employment based on race color religion creed or lackthereof sex sexualorientation age ancestry national origin ethnicity citizenship status marital statuspregnancy (including childbirth breastfeeding or related medical conditions) parental status (including adoption or surrogacy) military status protected veteran status disability medical condition gender identity or expression genetic information mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. To begin aninteractive dialogue with Alexion regarding an accommodation please contact . Alexion participates in EVerify.