Lead Software Engineer - Python Support
Lead Software Engineer - Python Support
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Job Description
We have an opportunity to impact your career and provide an adventure where you can push the limits of whats possible.
As a Lead Software Engineer at JPMorgan Chase within the Commercial and Investment Banking Payments Technology team youare an integral part of an agile team that works to enhance build and deliver trusted marketleading technology products in a secure stable and scalable way. As a core technical contributor you are responsible for ensuring the reliability scalability and performance of critical banking applications while providing exceptional support to resolve production issues. This role requires a strong technical background problemsolving skills and a deep understanding of banking systems and processes.
Job responsibilities
- Provides Level 2/3 support for banking applications ensuring timely resolution of incidents and minimizing downtime.
- Builds & Monitors application performance dashboards troubleshoot technical issues and perform root cause analysis (RCA) for production incidents.
- Collaborates with development infrastructure business teams and other stakeholders to resolve & communicate on complex technical issues.
- Manages and prioritizes incident tickets ensuring adherence to SLAs (Service Level Agreements) and OLAs (Operational Level Agreements).
- Plans and executes patching deployments resiliency and maintenance of production infrastructure with collaboration with technical and business stakeholders.
- Documents support processes known issues and resolutions in the knowledge base
- Designs implements and maintains monitoring alerting and automation solutions to ensure system reliability and performance.
- Defines and tracks SLOs (Service Level Objectives) SLIs (Service Level Indicators) and error budgets for critical banking applications.
- Supports and Maintains CI/CD pipelines to enable seamless deployment and rollback processes
- Conduct capacity planning performance tuning and disaster recovery testing.
Required qualifications capabilities and skills
- Formal training or certification on software engineering* concepts and 5 years applied experience
- Handson practical experience delivering system design application development testing and operational stability
- Advanced in Python Oracle AWS Services Databricks DataDog Geneos Kafka Splunk Dynatrace & Grafana (Prometheus).
- Experience in supporting bankingspecific applications such as core banking systems payment processing trade finance
- Ensures compliance with banking regulations and security standards.
- Proficient in all aspects of the Software Development Life Cycle
- Advanced understanding of agile methodologies such as CI/CD Application Resiliency and Security
- Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g. cloud artificial intelligence machine learning mobile etc.
Employment Type
Full-Time
