Community Resource Manager SUMMARY The Healing Center is a missiondriven nonprofit organization dedicated to empowering the most vulnerable populations of Greater Cincinnati with the emotional social andfinancial tools they need to achieve selfsufficiency and a thriving future. We exist toInspire Hope Foster Growth Meet Needs Build Relationships and Reflect Gods Love inall we do. As a staff member at the Healing Center you will have a significant impact on over25000 families through your work to promote personal growth and self advocacy.Through this role you will have the opportunity to help meet the most pressing needs ofthe community through connection to local community resources utility assistance andeviction prevention. This role will lead the Healing Centers Community Resource Connection operations andvolunteer team ensuring effective links between guests and community resources.Collaborate with community partners to identify service gaps implement newprograms and maximize the use of existing resources. Cultivate relationships with keyorganizations to enhance resource options and advance our mission of serving thecommunity. ESSENTIAL DUTIES & RESPONSIBILITIES Program Operations Management - Enhance and oversee the current assessment processes and related guess programs.
- Supervise financial assistance initiatives including emergency funds and church wide benevolence programs.
- Set program goals design strategies for achievement establish metrics and evaluate/report outcomes.
- Stay updated on internal and external programs to meet guest needs assess needs and suggest resources based on service gaps.
- Regularly update The Healing Center referral system to ensure current information and identify resources for diverse guest needs.
- Advocate for guests by assessing their needs and facilitating direct linkages to appropriate resources.
- Oversee the development and management of databases related to Community Resource Services.
Volunteer Team Leadership: - Manage the onboarding training and development of volunteer Resource Connectors.
- Conduct daily meetings to ensure the effective provision of services.
- Oversee scheduling ensuring volunteer placement aligns with skills gifts and interests.
- Address and resolve issues and concerns escalating appropriately to the Healing Center Director.
Community Relations: - Identify cultivate and maintain relationships with key organizations including nonprofits forprofits and churches to support resource options for guests.
- Implement plans to leverage ongoing partnerships to enhance resource offerings for guests.
- Market Healing Center services to other organizations to increase awareness.
REQUIRED COMPETENCIES - Servanthood
- Relational Skills
- Conflict Management
- Volunteer Development
- Time Management
- Informing
- Quality of Work
- Problem Solving
- Decisiveness
- System Management
Vineyard Cincinnati Churchs expectations of staff is that we model healthy discipleship by being an active participant within the life of the church. This is demonstratedprimarily by commitment to being a VCC Partner. The VCC Partner Commitmentincludes basic behaviors like attending worship services exercising personal spiritualdisciplines Biblical conflict resolution and tithing 10 of your income. QUALIFICATIONS EDUCATION Bachelors Degree in Social Services Business EXPERIENCE 3 years minimum in management and administration of community assessment and referral program in nonprofit or ministry PHYSICAL REQUIREMENTS Sitting Standing Walking Hearing
| Required Experience:
Manager