Service Delivery Consultant
Service Delivery Consultant
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Job Description
Location: Sydney/Melbourne/Perth (Hybrid)
In this position youll be based in Sydney Ermington/Melbourne/Perth office for a minimum of three days a week with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare/flex.
We give you a world of potential
We have an excellent opportunity for a Service Delivery Consultant to join our Client Service teamIf youre looking for a job that challenges you and gives you opportunities to grow youve found the right role.
Computershare Communication Services (CCS) is a division of Computershare and a global provider of integrated communications solutions. Through innovations in communications we help companies better connect with their customers and stakeholders through printdigitaland mobile delivery channels.Across the globe CCS delivers 450 million mail packs and 87 million eCommunications and processes 75 million inbound transactions
A role you will love
The successful candidates primary role would be to project manage the clients digital and print communication needs to their customers.
The Client Services team is committed to delivering a service that provides recognised and sustained value provides service excellence and positions CCS as the partner of choice for our clients.
Some of your key responsibilities will include:
- Coordinate and manage clientrequested jobs from initiation stage to completion to deliver outcomes for our customers
- Building strong working relationships with internal and external stakeholders to deliver timely high quality communication outcomes
- Delivering quality service to our clients whilst successfully meeting agreed KPIs and performance metrics. This will be achieved through a full understanding of clients business needs
What will you bring to the role
You are proactive and thrive in both individual and team environments. You will have:
- Proven Project Coordination or Project Management experience
- Experience in working with cross functional teams
- Experience in managing multifaceted content delivery
- Strong leadership skills with the ability to develop motivate and mentor team members
Other key skills required include:
- A positive attitude and clear communication style
- An ability to thrive in a fast paced deadline driven environment
- A desire and ability to learn about technical products services and systems
- The ability to manage changing priorities and be flexible in your work approach
- The ability to take accountability for assigned jobs and work both independently and collaboratively within the wider team
Rewards designed for you
Flexible workto help you find the best balance between work and lifestyle.
Health and wellbeingrewards that can be tailored to support you and your family.
Invest in our businessby setting aside salary to purchase shares in our company and youll receive a company contribution as well.
Extra rewardsranging fromrecognition awards and team get togethers to helping you invest in your future.
And more.Ours is a welcoming and closeknit community with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare visit computershare/careershub.
Required Experience:
Contract
Employment Type
Full-Time
