Service BDC Appointment Coordinator
Service BDC Appointment Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Copeland Toyota has an opening within our service center call team. We are a growing automotive group with room for advancement. We are looking for applicants with a solid customer service background and call center or appointment setting skills.Automotive experience is not required however Business Development Centerexperience is a plus. This is not a remote position. Count on Copeland for a great career choice!
A Service Appointment Coordinator is the first point of contact for our service customers. Customer satisfaction is our # 1 priority!
Example of fulltime hours available:
Sunday: OFF Monday: 8AM6PM Tuesday OFF Wednesday: 7AM6PM Thursday: 7AM5PM Friday: 8AM5PMSaturday:8AM4PM
*Flexible schedule available for qualified candidate
FullTime Benefits Offered:
- Tufts Health Insuranceand Blue CrossDental Insurance
- 401(K)Retirement Plan withEmployer Match
- Group Life Insurance
- Paid Vacation
- Personal Time Off (PTO)
Job Responsibilities:
- Scheduling appointments for maintenance repairs and recalls.
- Effectively listen and communicate with our service customers
- Making outbound calls pertaining to follow up appointment reminder and other servicerelated calls.
- Respond to email and text inquiries in a professional wellspoken manner
- Other duties as assigned.
Qualifications:
- Outgoing and a positive demeanor
- Good listener and communicator
- Confident pleasant and professional
- Team oriented
- Ability to work full time
Required Experience:
IC
Employment Type
Full-Time
