This is a remote position.
Veridian Christian University (VCU) 100% Online Faith-Integrated Learning Global Impact
Location: Remote (with occasional travel to support international graduation ceremonies and leadership retreats)
Reports to: Vice President for Enrollment & Growth Chancellor & Founders Position
Type: Full-time / Contract (with performance-based renewal)
Kindly send your CV and cover letter to
Position Overview:
At Veridian Christian University (VCU) we are on a mission to provide transformative faith integrated online education to students around the world. We are seeking an Operations & Enrollment Coordinator who will be a vital member of our team supporting seamless day-to day university operations and driving the enrollment process from inquiry to graduation. This is a dynamic highly visible role that interacts with prospective students current learners faculty and external partners. The ideal candidate will be organized service-minded technologically savvy and passionate about contributing to the success of a faith-based institution that develops both the mind and spirit.
Key Responsibilities:
1. Enrollment & Admissions Support
Manage the full enrollment lifecycle: lead tracking application management admission processing and student onboarding.
Actively engage with prospective students (via email phone virtual meetings) to provide program information faith-inspired encouragement and enrollment guidance.
Maintain accurate data in the university s CRM system; monitor conversion rates and provide actionable insights to the leadership team.
Collaborate with marketing partners and internal marketing team to nurture prospective student leads.
Coordinate with international and U.S. Coordinators to ensure consistent enrollment practices across markets.
2. Operations & Academic Coordination
Support daily operational workflows to ensure a smooth online learning experience for students and faculty.
Coordinate the scheduling of online classes webinars and graduation ceremonies.
Assist in faculty support functions such as tracking attendance distributing materials and supporting quality assurance processes.
Respond to operational inquiries from current students embodying VCU s values of service excellence and faith.
3. Student Success & Retention
Monitor and support the student journey through enrollment onboarding and ongoing learning.
Participate in retention initiatives and outreach activities to encourage student persistence and success.
Assist in the coordination of special student engagement activities aligned with VCU s mission (faith-based forums leadership webinars graduation planning).
4. Reporting & Continuous Improvement
Prepare regular reports on enrollment progress operational efficiency and student engagement metrics.
Identify and recommend improvements to enrollment and operations processes in alignment with best practices in online education.
Ensure operational and enrollment activities comply with VCU s accreditation standards and internal policies.
5. Partnership & Event Support
Support partnership development by preparing enrollment-related data and reports for external stakeholders and donors.
Provide operational assistance for VCU s signature events (e.g. international graduation ceremonies leadership retreats honorary degree recognitions).
Coordinate with partners in the U.S. and internationally to ensure consistent messaging and operational excellence.
Requirements
Education & Experience
Bachelor s degree in Business Administration Education Management Marketing Communication or a related field.
Minimum of 3 years experience in operations management enrollment coordination or administrative support within higher education (online education experience strongly preferred).
Skills & Competencies
Demonstrated ability to manage complex workflows and prioritize multiple tasks in a remote work environment.
Excellent communication skills both written and verbal with a warm faith-centered tone when interacting with students.
Strong proficiency in CRM tools (Vonza or similar) and online learning platforms (LMS systems).
Ability to work cross-functionally with faculty leadership marketing and external partners.
Strong data management and reporting skills (Excel Google Sheets CRM dashboards). Personal Attributes
A heart for service with alignment to VCU s mission of faith-integrated transformative education.
Highly proactive self-directed and solutions-oriented.
Detail-driven with a commitment to excellence and continuous improvement.
Flexibility to engage with international students across different time zones.
Work Environment
100% remote work with occasional in-person participation required at international VCU events (graduations leadership forums donor meetings).
Must be comfortable working in a faith-based global online university environment that upholds Christian values.
Flexibility required to support occasional weekend or evening events in line with international time zones.
Why Join VCU
Be part of an innovative and rapidly growing faith-based university with a global mission.
Work alongside a leadership team committed to service transformation and excellence.
Play a meaningful role in shaping the lives of students around the world.
Enjoy flexibility in work arrangements while contributing to a purpose-driven institution.
Kindly send your CV and cover letter to
Knowledge and Experience Minimum of 8-10 years of progressive leadership experience in enrollment management, marketing, or growth-focused roles. Proven success in driving enrollment growth for online or hybrid programs Demonstrated ability to achieve and exceed revenue and enrollment goals. Experience with commission-based or performance-driven incentive structures preferred. Exceptional leadership and team management capabilities. Strong analytical and decision-making skills with a data-driven approach. Excellent communication, negotiation, and interpersonal skills. Proficiency in CRM tools, digital marketing platforms, and enrollment analytics.
Operations & Enrollment Coordinator
