QuickfirmX is hiring German-speaking Customer Service Representatives on behalf of a leading international company in the travel industry.
In this role you will handle travel-related inquiries including reservations cancellations and modifications while delivering professional and high-quality support to customers.
Location & Salary
Location Maadi Cairo Egypt
Salary
26300 EGP net if you have at least 6 months of call center experience
30000 EGP net if you have travel industry experience and worked with GDS/Amadeus systems
Responsibilities
- Assist customers with inquiries related to travel services and bookings
- Manage reservations cancellations and itinerary modifications
- Ensure a seamless and positive customer experience through professional support
Requirements
- Fluency in German at B2 level
- English proficiency at minimum B1 level (for bilingual accounts)
- Strong communication and interpersonal skills
- Bachelor s degree or equivalent (graduates only)
- Minimum 6 months of experience in a call center environment
- Previous experience in the travel industry or with GDS/Amadeus systems is a strong advantage
Benefits
- Competitive net salary based on experience
- Medical and social insurance
- Two days off per week
- Structured career growth within a global brand
- Supportive and professional work environment
Interview Process
Step 1 Pre-Assessment
A quick screening to confirm profile match availability and basic qualifications
Step 2 Online Language Interview
A video interview to assess your German communication skills (and English if applicable)
Step 3 Final Interview
Conducted either online or on-site depending on your preference. This stage focuses on your experience and skill level to determine the most suitable account for you
Note
Multiple German-speaking accounts are available. Candidates will be matched based on their background language proficiency and prior experience
Ready to Apply
Join one of Egypt s top international travel accounts and take the next step in your customer service career
Apply now and let QuickfirmX support your growth from day one
Fluency in German