drjobs Customer Service Representative German Speakers العربية

Customer Service Representative German Speakers

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1 Vacancy
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Jobs by Experience drjobs

0-1years

Job Location drjobs

Cairo - Egypt

Monthly Salary drjobs

30000 - 30000

Vacancy

1 Vacancy

Job Description

QuickfirmX is hiring German-speaking Customer Service Representatives on behalf of a leading international company in the travel industry.

In this role you will handle travel-related inquiries including reservations cancellations and modifications while delivering professional and high-quality support to customers.

Location & Salary

Location Maadi Cairo Egypt
Salary

26300 EGP net if you have at least 6 months of call center experience
30000 EGP net if you have travel industry experience and worked with GDS/Amadeus systems


Responsibilities

  1. Assist customers with inquiries related to travel services and bookings
  2. Manage reservations cancellations and itinerary modifications
  3. Ensure a seamless and positive customer experience through professional support




Requirements

  1. Fluency in German at B2 level
  2. English proficiency at minimum B1 level (for bilingual accounts)
  3. Strong communication and interpersonal skills
  4. Bachelor s degree or equivalent (graduates only)
  5. Minimum 6 months of experience in a call center environment
  6. Previous experience in the travel industry or with GDS/Amadeus systems is a strong advantage


Benefits

  1. Competitive net salary based on experience
  2. Medical and social insurance
  3. Two days off per week
  4. Structured career growth within a global brand
  5. Supportive and professional work environment

Interview Process

Step 1 Pre-Assessment
A quick screening to confirm profile match availability and basic qualifications

Step 2 Online Language Interview
A video interview to assess your German communication skills (and English if applicable)

Step 3 Final Interview
Conducted either online or on-site depending on your preference. This stage focuses on your experience and skill level to determine the most suitable account for you

Note
Multiple German-speaking accounts are available. Candidates will be matched based on their background language proficiency and prior experience


Ready to Apply


Join one of Egypt s top international travel accounts and take the next step in your customer service career
Apply now and let QuickfirmX support your growth from day one



Fluency in German

Employment Type

Full Time

About Company

51 employees
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