Client Solutions Coordinator
Client Solutions Coordinator
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Job Description
Make an Impact at FPLG
Are you passionate about providing exceptional client service in a missiondriven environment Do you thrive in a fastpaced setting where organization communication and attention to detail are key If so we want YOU to join our dynamic team at For Purpose Law Group (FPLG)!
At FPLG we believe that doing good can be done better. We serve nonprofits social enterprises and purposedriven businesses with expert legal guidance and were looking for a Client Solutions Coordinator who shares our commitment to excellence and client care. This role is vital to ensuring a seamless and positive experience for potential clients as they begin their journey with our firm.
We believe in creating an inspiring and supportive work environment rooted in our core values:
- Proactive Resourcefulness
- Compassionate Communication
- Uncompromising Authenticity
- Unapologetic Expertise
- Building Our Community
- Inclusive Teamwork
You must have at least 2 years of experience in client service sales or intake coordinationpreferably in a legal professional services or nonprofit setting. Strong communication skills attention to detail a teamoriented mindset and proficiency in technology are essential for success in this role.
Were looking for a proactive and detailoriented professional who is passionate about delivering exceptional client experiences. If you thrive in a fastpaced environment enjoy connecting with people and want to be part of a missiondriven team that values your contributions and fosters growth FPLG is the place for you!
Why Join FPLG
- MissionDriven Impact: Play a key role in helping nonprofits and purposedriven organizations thrive.
- Supportive & Collaborative Culture: Join a team that values teamwork respect and diverse perspectives.
- Growth & Development: Gain valuable experience and professional growth opportunities in a firm that invests in your success.
- Meaningful Work: Be part of an organization that makes a real difference in the community.
- Competitive Compensation & Perks: Enjoy an hourly wage with additional benefits including monthly health & wellness reimbursements and quarterly PTO for employees working 20 hours per week.
Be part of a team that is making an impactapply today!
If youre ready to take your career to the next level and make a real difference FPLG is the place for you.Join us in empowering purposedriven organizations to thrive!
Additional Job Details:
- Department: Client Solutions
- Reports To: Client Solutions Manager
- Job Type: PartTime (Hourly) 2025 hrs/week
As a Client Solutions Coordinator you will:
- Be the First Point of Contact: Serve as the first point of contact providing prompt and professional responses to client inquiries via phone email and online forms.
- Assess Client Needs: Conduct initial screenings to determine if a potential clients legal needs align with our firms services.
- Schedule Consultations: Coordinate consultations between clients and the Client Solutions Manager and Attorneys optimizing schedules for efficiency and convenience.
- Data Management: Accurately input and maintain client information within our CRM ensuring confidentiality and compliance.
- Documentation: Prepare and distribute engagement letters and other necessary documents.
- Ensure FollowUp: Conduct timely followups to keep potential clients engaged and informed throughout the intake process.
- Feedback & Process Improvement: Collect client feedback to refine our intake process and enhance the overall client experience.
Experience: At least 2 years in a client service sales or intake coordination rolepreferably in a legal professional services or nonprofit setting.
Education: High school diploma or GED is required; a Bachelors degree is a plus.
Skills & Traits:
- Exceptional communication and interpersonal abilities.
- Strong organizational skills and attention to detail.
- Ability to handle confidential information with discretion.
- Passion for supporting nonprofits and missiondriven organizations.
- Must be techsavvy with a strong aptitude for learning and utilizing new technologies and digital platforms to streamline processes.
Required Experience:
IC
Employment Type
Full Time
