WAU Student - Front Desk Professional Morrison Hall - Spring 2025
WAU Student - Front Desk Professional Morrison Hall - Spring 2025
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Salary Not Disclosed
1 Vacancy
Job Description
Job Title: Front Desk Professional
Department: Morrison Hall
Report to: Dean of Men
FLSA Status: NonExempt
Hourly Rate: $17.15/hr
OVERVIEW OF THE UNIVERSITY
Washington Adventist University (WAU) is a Christcentered institution of higher education that supports a culture of excellence where all feel valued. Nestled in a desirable residential community in Takoma Park Maryland WAU offers its faculty and staff an environment where professional expertise is valued and lasting connections between coworkers are formed as we work together to ensure the success of our students. Regardless of the title every employee supports WAUs vision of producing graduates who bring moral leadership and competence to their communities.
SUMMARY
- Answer and forward incoming calls
- Assist residence hall staff in cases of emergency as needed
- Demonstrate excellence in customer service
- Maintain cleanliness of front desk and lobby area
- Maintain front desk forms and supplies (signin/sign out sheets log sheets pens etc.
- Maintain Main Lobby decorum at all times
- Maintain work appropriate attire
- Notify student dean or Assistant Head Desk Worker of any scheduling conflicts
- Perform general clerical duties as needed
- Serve as Subdesk Worker as needed
- Understand all Desk Worker responsibilities
- Update current residence hall notices announcements and revised policies/procedures as directed
- Available to work on weekends if needed
QUALIFICATION
- Ability to multi task
- Able to handle difficult customers tactfully
- Committed to provide exceptional customer service to customers and coworkers
- Demonstrate diplomacy and sensitivity when working with peers and customers;
- Demonstrate enthusiasm and enjoyment in interacting with our students faculty and staff in a positive and friendly way
- Demonstrate student professionalism
- Effective team working skills;
- Excellent interpersonal and communication skills
- Exhibit precise attention to detail
- Good IT skills;
- Good WAU citizenship record
- Indepth knowledge of directing visitors to the right person
- Knowledge of WAU policies and procedures
- Poses high level of organizational skills;
- Well versed in managing multiple line phone system and handling multiple incoming calls
Title VII Exception Notice
Washington Adventist University is committed to equal employment opportunities and does not discriminate on the basis of gender disability age race color or national origin. The University reserves constitutional and statutory rights as a religious institution and employer to give preference in employment to members of the Seventhday Adventist church and claims specific exemption from Title IX provisions as set forth in 34 CRF (and subsections) insofar as they conflict with the Seventhday Adventist teaching and practices.
Required Experience:
Unclear Seniority
Employment Type
Student
