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Kickstart your career in the online gaming world and experience the very latest in technology and innovation.
Who we are
Were part of Super Group the NYSElisted digital gaming company behind some of the worlds leading Sports and iGaming brands.
At DigiOutsource we bring passionate people and innovative tech together to create marketleading online gaming solutions. Our multidisciplinary teams are passionate about products customer experience and security. Were empowered to achieve the ultimate in highperformance gaming experiences using the best technology available.
Who were looking for
Were on a thrilling journey of growth and innovation and we need passionate driven individuals to join us. At DigiOutsource every day is actionpacked and we expect you to bring your Agame. In return youll find a supportive environment where your skills can flourish and your career can soar.
Ready to become a gamechanger Supercharge your career with us and be part of something extraordinary.
Why we need you
Were on a mission to create extraordinary experiences for our customers and we believe that your unique skills passion and superdrive will help us achieve our vision.
The primary function of the AML Enhanced Due Diligence Specialist is to maintain the prescribed AML compliance ensuring Spin endeavours to understand the volume and source of wealth of their clients. A secondary function is to review documentation in relation to Source of Wealth.
You will be required to work within the AML compliance guidelines and exercise independent judgment. The role requires an individual who has immense attention to detail and the ability to work under pressure.
What youll be doing
As part of your role your responsibilities will include:
Full and accurate assessments of all Customers which will include:
A review of all account information across various internal software applications
A review of all information available on opensource information
A review on (financial) documentation
Compiling case information in accordance with an outlined format.
Liaise with the MLROs and / or exercise judgement around findings to determine the depth of
information required to satisfy AML requirements.
Exercise restriction / withhold or release certain transactions when required to do so (via instruction or decision as per guidelines set by our MLROs).
Ensure that all Compliance and AML standards are met and maintained in accordance with policies.
Record and report details of customers in line with audit requirements.
Adhoc duties may be required from time to time.
This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills youll bring to the table
The necessary skills that we require for this role include:
2 years experience in a Risk & Fraud environment
Strong understanding of Money Laundering principles and Regulatory and Compliance best practices
Detailorientated mindset with commitment to maintaining high standards of integrity and ethical conduct
Strong verbal and written communication skills with the ability to convey complex ideas clearly and effectively
Good telephonic manner to support interaction with customers when required.
Experience working collaboratively in crossfunctional teams with a focus on achieving shared goals
Expertise in managing multiple projects simultaneously with a track record of delivering on time and within scope
Exceptional attention to detail ensuring high standards of quality in all outputs
Ability to adapt quickly to changing environments and priorities maintaining effectiveness in dynamic situations
Demonstrate consistent behaviour aligned to the Organizational Culture
Core hours are business hours subject to change to meet business needs
Desirable skills youve got up your sleeve
It would be great if you also have some of the following skills:
Certification in AntiMoney Laundering
Previous experience in the online gaming or casino industry with a strong understanding of player behaviour and industry regulations
Familiarity with gambling regulations and compliance requirements in various jurisdictions ensuring adherence to legal standards
Experience in developing and executing customer retention strategies
Previous experience within SOW/ AML environment.
Relevant Diploma/Degree and/or work experience in a related field within Business Finance Law or Compliance and Risk Management.
Proven customer relation service skills.
A proven ability to collate and present case information.
Excellent report writing skills.
Our values are nonnegotiables
Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
Problem Solving
DecisionMaking Skills
Attention to Detail
High level of Accountability
Strong Communication & Relationship Building skills
What youll get back
We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:
Were dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
Your hard work and achievements wont go unnoticed. Our innovative Performance Tool ensures you receive regular constructive feedback helping you to continuously improve and reach your full potential.
Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
Free Daily Meal
Free Massages Onsite
Free OnSite Gym
Group Life Cover
Funeral Fund Benefit
Financial Services Assistance
Employee Assistance Programme
Curro School Fees Benefit
Income Continuation Benefit
Leadership Training
Referral Bonus
Medical Aid Subsidy
Free Sleep Coaching
Onsite Barista
Retirement Annuity Subsidy
Work from home allowance
Team socials
Be part of that Superclass feeling.
At Super Group diversity is part of our DNA. With teams across 16 countries 85 nationalities and 20 languages we take equal opportunities seriously championing a supportive inclusive and empowering environment wherever you are in the Group.
Its all about putting your experience first and ensuring honesty and fairness in all we do.
Here your growth is supported and your contributions valued.
Game on!
*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
*Shortlisted candidates may need to complete an assessment.
This position requires trust and honesty it has access to customers financial details therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore a qualification verification check will be done. By applying for this role and supplying the necessary details you hereby grant us permission to apply for these checks. This will be done in a confidential manner and solely for the purposes of verification.
Should you not hear from us within 2 weeks please deem your application as unsuccessful.
The perfect place to work play and grow!
Required Experience:
Unclear Seniority
Full-Time