Customer Support Representative - Hindi Speaker
Posted on :
05-04-2025
Employer Active
1 Vacancy
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Job Description
Job Description:
Remitlys vision is to transform lives with trusted financial services that transcend borders. Since 2011 we have been tirelessly delivering on our promises to people who send money around the world. Today we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need no matter where they call home. Join over 2700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.The team in Israel pushes forward and aims for the stars. We hire top talents and invest in promoting their career by providing opportunities challenges and a great work environment that places an important emphasis on worklife balance
About The Role
We are looking for a customer support representative who is a highly motivated talented team member to join our growing team.
If you are a people person enjoy assisting others and looking for an opportunity to grow your place is with us!
You will:
- Working Sunday Thursday 08:0017:00 5 days a week
- Hybrid work environment both home and office
- Interact with customers & provide exceptional customer service experience
- Multitask between different communication channels Calls Chats & Emails
- Provide answers by identifying problems researching and guiding the customer through the correct steps
- Coordinate with management team members to resolve escalated clients and/or customer issues
- Improve customer experience encourage organic growth & creating engagement
- Promote the Remitly Cultural Values through both behavior and attitude including being an advocate for team members
You have:
- Excellent written and verbal communication skills in Hindi & English Mandatory
- Hebrew speaker Advantage
- Experience in customer support
- Excellent communication between both customers & within company departments
- Experience in the Payments and Banking industry Advantage
- Ability to work independently and under pressure
- Proven ability to work in fastpaced dynamic environments & to multitask
- Proficient in all MS Office products
- Serviceoriented person
To apply
#LIHybrid
Equal employment opportunity has been and will continue to be a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race creed color religion sex gender identification and expression marital status military status or status as an honorably discharge/veteran pregnancy (including a womans potential to get pregnant pregnancyrelated conditions and childbearing) sexual orientation age 40 and over) national origin ancestry citizenship or immigration status physical mental or sensory disability (including the use of a trained dog guide or service animal) HIV/AIDS or hepatitis C status genetic information status as an actual or perceived victim of domestic violence sexual or stalking or any other protected class as established by law.
#RemitlyIsrael
Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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