DescriptionSt. Olaf College Student Employee Job Description
Job Title:Housing Ambassador Coordinator for Residence Life
Classification:Student Employee (nonexempt)
Name and Address of Employer:St. Olaf College 1520 St. Olaf Ave Northfield MN 55057
Department Name:Office of Residence Life
Job Year:Summer 2025
Contact Person/Supervisor:Christopher L Medley
Contact email:
Description/Purpose of the Position:This position serves as a peer communication resource to residents and support for the Residence Life Team. Understanding the unique blend of skills and qualities that empower an individual in the role of a brand ambassador is critical to fostering effective brand representation. These individuals not only carry a sense of responsibility towards the brands they partner with but also embody traits like adaptability and knowledgeability that set them apart as influential promoters in todays everevolving market landscape.
Skills Needed:
- Knowledge of marketing branding and communications.
- Study to understand the needs of collegeage students residents of St.Olaf College and student supporters i.e. families.
- Excellent communication skills: verbal and written.
- Ability to address conflict and challenges within the public in a meaningful manner.
- Relatability: Ability to share personal stories of life at St.Olaf College. The staff member must be able to understand and communicate the connection between residence life oncampus living and the college experience.
- Flexible and adaptable communication and engagement delivery to the space and targeted audience.
Management Role:
- Support Housing Ambassador Assistants with their onboarding.
- Provide 11 ongoing mentoring to Housing Ambassador Assistants.
- Serve as a frontline approver for events and outreach activities to be submitted to ones supervisor.
Responsibilities for this Position:
- Hold office hours in the student staff lead dedicated area.
- Create positive experiences through networking events marketing initiatives and programming.
- Promote the office through identified clothing tabling presentations and hosting events on and off campus.
- Participate in department and college events with Residence Life Professional Staff.
- Collect feedback both quantitative and qualitative to support departmental changes.
- Followup with individual residents and groups with oncampus living concerns.
- Collaborate with the Hall Council Residence Hall Association Residence Life Advisory Committee and other identified entities to enhance the residential experience.
- All other duties as assigned.
Qualifications/ Experience:
Although previous work experience is not required applicants are expected to provide a presentation during their interview demonstrating their knowledge skills and abilities in the role.
Compensation/Benefits:
- Housing
- Doubleoccupancy room with a roommate of staff members choosing.
- If a roommate is not chosen this bed will be added to the vacancy list.
- Total housing cost for Summer 2025 is waived.
- Wage
- Any administrative hours worked outside of the oncall rotation will be paid at an hourly rate
Disclaimer: Work award is not capped during the summer term.. If employment ends before the agreed upon date payment for housing will be retroactively removed at a weekly prorated amount.
Duties Meetings and Time Commitments
- Average hours per week:
- RFMs can expect a weekly average of up to 12 hours.
- Duty Rotation
- RFM shall serve between 7pm7am on weeknights and 24 hours per day on weekends. The duty phone must be held at all times during these periods to respond to resident issues and concerns.
- The RFM when oncall shall:
- Be accessible to provide secondary support to the campus (no more than 15 minutes away from campus)
- Servein the oncampus rotation as primary support when requested.
- Point of contact between student staff and the facilities operations teams after regular business hours
- Support front desk operations when requested
- Special Time Commitments
- Full Participation in Staff Training. This mandatory training will take place over up to six cumulative hours in late May/early June.
- Available to assist with summer housing transitions at beginning and end of summer term when applicable
- Assist with all other housing transitions including Fall Interim and Spring moveins and closing when applicable.
- Regular Common Meeting Time Requirement:
- Every Monday 4:00 p.m. 5:00 p.m.
- Meeting may be canceled when necessary
- Other meetings may be scheduled where necessary
- InService Time:
- 3rd Thursdays of each month 6:30 p.m. 7:30 p.m.
- Other Meetings/Trainings/Professional Development:
- There may be other opportunities to support the student staff in their role. Student staff members are expected to participate unless there are obligations communicated to the supervisor during the hiring process or academic schedule conflict.
This job description is for general information purposes. It is not intended to list all duties and responsibilities of the position. This job description is subject to change at any time by St. Olaf College with or without prior notice.
Physical and Environmental Factors
(Indicate frequency required in a typical shift for this position.
Physical Activity | N/A | Rarely | Occasionally | Frequently | Continually |
Sitting | | | | X | |
Standing stationary | | | X | | |
Walking/traversing | | X | | | |
Crouching (bending at knees) | X | | | | |
Kneeling/crawling | X | | | | |
Stooping (bending at waist) | X | | | | |
Twisting/pivoting | X | | | | |
Climbing/balancing | X | | | | |
Reaching overhead | X | | | | |
Grasping/handling | | | | X | |
Pushing/pulling | X | | | | |
Lifting/carrying < 20 lbs. | X | | | | |
Lifting/carrying <50 lbs. | X | | | | |
Repetitive motions (constant for 15 mins;typing etc. | | | | X | |
Driving | X | | | | |
Sensory Activity | N/A | Rarely | Occasionally | Frequently | Continually |
Talking in person/on phone | | | X | | |
Hearing in person/on phone | | | X | | |
Vision for close work | | | | X | |
Vision for distance or depth | | | X | | |
Distinguishing color | | | | X | |
Feeling by touch | | | X | | |
Loud noise (need raised voice to be heard) | | X | | | |
Environmental Exposures | N/A | Rarely | Occasionally | Frequently | Continually |
Respiratory (dust/gas/fumes/steam/odors/ poor ventilation) | X | | | | |
Chemicals (includes solvents and oils) | X | | | | |
Vibrations (exposure to oscillating movements of extremities or whole body) | X | | | | |
Wet or humid conditions (indoor) | X | | | | |
Extreme cold (below 32 degrees) | X | | | | |
Extreme heat (above 100 degrees) | X | | | | |
Proximity hazards (moving mechanical parts moving vehicles electrical current etc. | X | | | | |
Heights or cramped quarters | X | | | | |
Protective equipment required (mask gloves eyewear ear plugs steel toe shoes respirator) | X | | | | |
Travel: 0 of timeOperate Hand Tools: Yes X NoOperate Equipment/Machinery: Yes X No
Required Dress Attire: Business Casual Business Formal Uniform X Other:Relaxed / Informal AttireComments: