Dental Assistant Coordinator

Are you excited about a new and exciting opportunity Do you have a passion for working with families and individuals in need of healthcare housing and community support services Are you interested in working for a missiondriven and innovative organization Well look no further! At Community of Hope we envision Washington DC where everyone is healthy housed and hopeful. If you are ready to make a positive difference in the community this position is for you!

Our mission: To improve health end homelessness and partner with communities to make Washington DC more equitable.

Our Approach and Values:

We celebrate peoples strengths and acknowledge the impact of trauma on peoples lives.

We embrace diversity welcome all voices and treat everyone with respect and compassion.

We lead and advocate for changes to make systems more equitable.

We strive for excellence and value integrity in all that we do.

Position Summary: The Dental Assistant Coordinator supports the recruitment training and oversight of the team of Dental Assistants as well as ensuring that dental equipment and operatories are maintained to ensure safety and compliance with health care regulations. This individual will also assist the dentists with providing efficient high quality dental care through direct chairside assistance. This is a fulltime position reporting directly to the Director of Oral Health and is responsible for the supervision of Dental Assistants and externs.

Indeed provides their own estimated salary calculator and is not affiliated with COHs range. The pay rate for this position ranges between $28.84 $31.25 per hour and the offer amount is determined by the candidates education qualifications and experience.

Highlighted Duties and Responsibilities:

• Performs regular maintenance to ensure proper functioning of digital xray and sterilization equipment.
• Maintains equipment warranty and maintenance logs alongside the Dental Practice Manager.
• Maintains daily log of incoming and outgoing dental lab cases.
• Stocks the dental operatory checks expiration dates of all dental materials and maintains the dental emergency kit.
• Handles all technical and/or mechanical issues related to dental equipment repairs. (e.g. Henry Schein Benco).
• Works closely with the Dental Director to manage dental supply orders for Marie Reed Health Center and Conway Health & Resource Center and remain within or below required budgets allotted for each dental clinical site.
• Works closely with IT Department to troubleshoot digital xray or dental software technical difficulties as needed.
• Manages radiation badges on a quarterly basis for dental team ensures that badges are worn by dental assistant and results reviewed on a quarterly basis.
• Maintains materials safety data sheets (MSDS) both electronically and on paper.
• Serves as an infection control officer by implementing and adhering to OSHA infection control standards.
• Assists the Dental Director in developing and coordinating a rotation schedule for Dental Assistants Dental Hygienists and Dentists and ensures sufficient coverage.
• Requests Temporary assistants for sufficient coverage when dental assistant coverage is inadequate at Marie Reed Health Center and Conway Health & Resource Center.
• Ensures proper training of Dental Assistants regarding four handed chairside assisting EMR documentation and suctioning technique.
• Develops procedures for set up clean up restocking and other clinic processes.
• Participates in leadership team staff and department meetings as necessary.
• Monitors the Dental Assistant EHR queues for timely completion.
• Assists with daily huddles and managing optimal patient flow.
• Provides four handed chair side dental assistance during restorative endodontic periodontal prosthodontic and oral surgery procedures.
• Greets patients in waiting area and escorts patients to the operatory.
• Prepares patients for examination and treatment by reviewing and recording medical history and vital signs. Ensures informed consent for treatment is obtained and recorded in the dental electronic medical record.
• Makes chart entries under the direction of the Dentist and/or Dental Hygienist and ensures completion of forms and necessary signatures.
• Serves as a patient advocate by ensuring that patients feel comfortable before during and after dental treatment.
• Takes digital dental xrays and completes dental charting according to instruction given by the dentist.
• Serves as an infection control officer by implementing and adhering to OSHA infection control standards. Maintains a sterile and neat working environment according to current infection control standards.
• Performs daily dental chart review to ensure an accurate and timely workflow process.
• Ensures that the dentist has complete dental setups (armamentarium) prior to the initiation of dental treatment.
• Provides appropriate oral health education including nutritional counseling toothbrushing and flossing techniques.
• Provides patients with instruction for oral care following surgery or other dental treatment.
• Performs sterilization of dental instruments and equipment and maintains weekly sterilization logs.
• Provides appropriate oral health education including nutritional counseling toothbrushing and flossing techniques.
• Provides patients with instruction for oral care following surgery or other dental treatment.
• Performs sterilization of dental instruments and equipment and maintains weekly sterilization logs ensuring OSHA and CDC compliance.
• Meets with supervisees regularly and provides realtime feedback training support and coaching as needed. Creates meeting agendas sends meeting agendas in advance when possible and documents concerns promptly as needed.
• Collaborates with the Director of Oral Health and Leadership Team to implement clinical policies and improve efficiency
• Coordinates continuing education and training for the dental team.
• Serves as the liaison between facilities for all equipmentrelated matters ensuring timely repairs and maintenance.
• Oversee dental supply ordering and inventory management using Envi ensuring costeffectiveness and proper stock levels while adhering to budget.
• Provides wellcalls to patients the day after surgery to ensure they are following the postop instructions and answer questions the patient may have.
• Applies principles learned through diversity equity and inclusion (DEI) trainings and/or trauma informed care trainings (TIC) and leads with a DEI and TIC lens when appropriate.
• Reviews the performance of team members in a timely manner including completing 90 day and annual performance evaluations per their due dates documenting any issues or changes providing recommendations for professional development and/or training opportunities and recognizing staff when appropriate.
• Partners with the Talent Management team regarding personnel matters including but not limited to terminations leaves of absence training onboarding and other COH handbook policies.
• If applicable actively recruits for vacancies with a sense of urgency. This includes reviewing resumes phone screening interviewing and completing references. This also includes partnering with Talent Management for assistance in an effort to fill vacancies promptly.
• Takes initiative and makes decisions within the scope of work. Assesses situations independently thinks critically and takes action to address issues or make useful recommendations while maintaining a solutionoriented lens.
• Delegates tasks appropriately to team members to ensure that team goals and responsibilities are achieved. Prioritizes tasks and directs work to ensure deadlines are met.
• Establishes common goals with their team through communication inspiring and leading team members and holding team members accountable. Links team goals and metrics to the overall strategic plan.
• Attends Leadership Institute training as needed or as required.
• When appropriate creates opportunities for teambuilding that connects staff to one another and COHs mission to encourage connection between staff who are virtual hybrid and/or onsite.

Minimum Qualifications:

• Must have a current unencumbered D.C. Dental Assisting License Level II;
• Dental Assistant Diploma/Certification from an accredited program required.
• Minimum of 5 years of experience in a dental assisting role with leadership or coordinator experience preferred.
• Xray Certification required.
• BLS Certification required.
• Commitment to work with underresourced populations.
• Ability to work in nonprofit environment.
• Participation in appropriate continuing dental education courses required.
• Experience with supervision of staff preferred.
• Knowledge of dental terminology and examination diagnostic and treatment procedures required.
• Ability to communicate clearly required.
• Ability to react in emergent situations required.
• Familiarity with Microsoft Office preferred.
• Knowledge of eClinical Works dental software program preferred.
• Ability to travel to work at other sites is required.
• Strong customer service skills required.
• Ability to work a flexible schedule including evenings and weekend required.
• Excellent organizational multitasking and problemsolving skills.
• Strong leadership and teambuilding abilities.
• Effective communication skills with the ability to interact professionally with staff providers and vendors.
• Ability to work in a facepaced environment while maintaining attention to detail.
• All Health Staff must receive the required vaccinations. This includes annual flu and covid vaccines. Medical or religious exemptions may be requested.

At COH we prioritize the following wellbeing and worklife balancecentered benefits:

• Remote work opportunities are available for many but not all of our roles promoting a culture of worklife balance.
• 8hour workdays which include a paid lunch
• 11.5 paid company holidays 1 personal floating holiday 15 days of paid vacation (increases to 20 after 3 years of service 25 after 10 years of service and 30 after 15 years of service) and 12 days of paid sick leave on an annual basis
• Annual performancebased raises up to 5 of your annual pay
• National Health Service Corps (NHSC) and DC Health Professional Loan Repayment Program (DCHPLRP) participants
• Tuition reimbursement loan repayment for clinicians licensing reimbursement and continuing education unit funds for licensed staff
• Many opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30 promotions each year
• Ongoing internal leadership training for supervisors
• Ongoing wellbeing activities culture compact activities and training and traumainformed care initiatives and training
• Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield
• Life insurance shortterm disability and longterm disability insurance
• 403(b) Retirement Plan
• Flexible Spending Accounts for medical and dependent care reimbursable expenses
• And much more!

About us:

Community of Hope is a missiondriven innovative and rapidly growing nonprofit. For 45 years we have provided healthcare housing and community support services to make Washington DC more equitable. As a Federally Qualified Health Center we provide medical dental emotional wellness and care coordination services for the whole family at three locations in DC.

Community of Hope also strongly emphasizes maternal and child health with midwifery practice and the only freestanding birth center in DC. In 2024 Community of Hope provided about 50000 medical visits 6300 dental visits and 17000 behavioral health visits for about 16000 patients. Community of Hope is also one of the largest providers of homelessness prevention and housing services for 1600 households1384 families and 220 individualsexperiencing homelessness in DC. Community support through Family Success Center our WIC nutrition centers and perinatal care coordination for pregnant people experiencing homelessness reach hundreds more families. We believe that everyone in DC can be healthy housed and hopeful.

We were selected as one of The Washington Post 150 Top Workplaces in 2024 and 6 other times since 2014 based on feedback from our staff.

To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope contact a Recruiting Coordinator. Email: Phone:. Community of Hope is an equal opportunity employer.