Client Engagement Executive

At Ensono ourPurpose is to be a relentless ally disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with crossplatform certifications Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose: Honesty Reliability Curiosity Collaboration and Passion.

About the role and what youll be doing:

The Insurance Client Engagement Executive is accountable for the growth of one or more Ensono insurance clients. The Client Engagement Executive ultimately owns the client relationship and will identify and leverage companywide resources to address technology innovation client satisfaction growth renewal risk or opportunity. This role is responsible for developing meaningful client relationships driven by insurance technology insights that will enable growth and clients for life.

This role is responsible for driving profitable growth from the account by understanding and adding value to the companys strategic technology direction proposing compelling solutions building enduring client relationships and ensuring customer satisfaction through worldclass delivery. Although this role is an individual contributor role with no direct reports the Client Engagement Executive is expected to work crossfunctionally with various teams across Ensono to include Service Delivery Pricing and Solutions Engineering to grow existing Ensono client accounts.

Be the Clients main point of contact at Ensono responsible for the commercial relationship with the client and maximizing current service portfolio with the client by owning the executive relationship map & expanding key technical and business relationships:

• Identifying whitespace growth of existing services
  • Striving for a mix of Ensono products and services vs. single service
  • Building key partnership and alliance relationships that impact the client or Ensonos ability to grow and transform (e.g. with the Dell AWS MSFT account managers for the client)
• Managing messaging to the client on operational stability via active partnership with Service Delivery Management
• Enabling and selling new services sales across the clients IT landscape:
• Understanding the clients strategic direction and positioning new Ensono digital offerings appropriately to add maximum value
• Understand clients competitive services landscape for Ensono whitespace services.
• Leverage Advisory & Consulting and Specialist team to identify client needs and build services growth plan by account.
• Identifying and engaging in clients cloud and transformation strategy
• Introducing cloud native development practice areas
• Responsible for account plan account strategy account services growth plan and SFDC data stewardship on the account
• Bring the right Ensono relationships to the client on a regular basis:
  • Weekly internal client status and opportunity reviews
  • Monthly business reviews with the client and Ensono account team
  • Quarterly business reviews with client and Ensono account team
  • Manage Ensono Executive sponsor program by client.
• Be Accountable to bring the right technical and sales specialist roles to new service opportunities:
• Engage be curious drive positive disruption across the clients IT teams: infrastructure applications business units.
• Listen and help clients in their transformation goals (i.e. get to the cloud develop new apps data strategies data center consolidation MF application modernization).
• Maintain client relationship map including key competitors and their client sponsors.
• Partner with Service Delivery Team (SDM) team to analyze prioritize & communicate client health and CSAT to key stakeholders:
  • Use data and influence to highlight and escalate service delivery issues that are getting in the way of client/ account growth.
  • Accountable for driving MBR and QBR
• Actively influence the SDM team and other Ensono resources to address operational and commercial challenges and ensure they are communicating resolution status to client. Service Delivery Leads are fully accountable and responsible for deployment service quality and proactive recommendations.

We want all new Associates to succeed in their roles at Ensono. Thats why weve outlined the job requirements below. To be considered for this role its important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications we still encourage you to apply.

Required Qualifications:

• Bachelors degree from a fouryear college or university or equivalent work experience
• 1015 years of sales experience
• Significant experience of successfully selling technology services to leading insurance companies.
• Demonstrable experience in enterprisescale solution selling.
• Understanding of the insurance managed services marketplace and the key technologies and services offered key players competitive strengths and weaknesses etc.
• Proven capability of solutioning and selling digital services for insurance companies.
• Experience working in a matrixed sales environment
• The ability to build insurance relationships based on technology thought leadership
• Experience in managed services and consultancy sales preferred.
• Demonstrable experience of successfully navigating mid and largesized enterprises to drive IT and businessled opportunity creation.
• Independent and selfdirected
• Consultative selling
• Resourceful and confident under pressure
• Presentation & communication skills
• Strong management and business skills
• Strong empathy selfawareness and interpersonal skills
• Curious and driven to deeply understand clients business and objectives and make appropriate recommendations.
• Able to challenge the status quo.

WhyEnsono

Ensono is a place we unleash Associates toDo Great Things for our clients and for your career. This could mean achieving a professional goal collaborating with your team on an innovative idea learning a new skill reaching a wellness milestone or engaging in your community through volunteer programs. Whatever it means to you we want Ensono to be the place where you can do great things.

• We value flexibility and worklife balance. Positions that are not required to be onsite to support a client may offer the ability to work remotely or hybrid at an Ensono office location.
• Unlimited Paid Day Off (PDO) Plan
• Two robust health plan options through Blue Cross Blue Shield
• 401(k) with a generous company match
• Eligibility for dental vision short and longterm disability life and AD&D coverage and flexible spending accounts
• Wellness program
• Flexible work schedule

As of the date of this posting a good faith estimate of the current pay scale for this role is $102000.00 to $148000.00 annually based on a fulltime schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills experience internal equity and business needs. In addition to base salary other compensation programs depending on eligibility includes asalesincentive plan and an equity grant under our Associate Equity Appreciation Program.

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or other legally protected basis in accordance with applicable law.

Pay transparency nondiscrimination statement/posting OFCCPs pay transparency policy can be found on OFCCPs website.

If you need accommodation at any point during the application or interview process please let your recruiter know or email .