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Job Description
About TaskUs: TaskUs is a provider of outsourced digital services and nextgeneration customer experience to fastgrowing technology companies helping its clients represent protect and grow their brands. Leveraging a cloudbased infrastructure TaskUs serves clients in the fastestgrowing sectors including social media ecommerce gaming streaming media food delivery ridesharing HiTech FinTech and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twentythree locations across twelve countries which include the Philippines India and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an everchanging world.
What We Offer: At TaskUs we prioritize our employees wellbeing by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
Shape the Digital World: Become a Content Moderator at TaskUs!
Are you passionate about creating safe and positive online spaces Do you have a keen eye for detail and a strong sense of responsibility If so we wantyouto join our team as aContent Moderatorfor TaskUs!
About TaskUs:
TaskUs is a global leader in providing outsourced digital services and nextgeneration customer experiences to the worlds most innovative technology companies. We partner with the fastestgrowing brands in social media ecommerce gaming and more helping them represent protect and grow. With a People First culture and a global workforce of over 45000 TaskUs is a place where you can thrive and make a real impact.
Why Join Us
- Be a Guardian of the Internet:Play a vital role in maintaining a safe respectful and engaging online environment for millions of users. Your work will directly impact the user experience and the reputation of a leading platform.
- Develop InDemand Skills:Hone your analytical decisionmaking and communication skills in a fastpaced dynamic environment. Youll gain experience with cuttingedge moderation tools and technologies.
- Support and Growth:TaskUs is committed to your wellbeing and professional development. We offer competitive salaries comprehensive benefits and a strong emphasis on internal mobility. Youll have access to wellness programs coaching and continuous learning opportunities.
- Join a PeopleFirst Culture:Be part of an inclusive and supportive team that values diversity and collaboration. At TaskUs your contributions are recognized and your growth is encouraged.
What Youll Do:
- Review and moderatea variety of usergenerated content including posts comments images and videos ensuring compliance with company policies and legal regulations.
- Enforce policieswith fairness and accuracy identifying trends and reporting violations.
- Handle sensitive contentwith professionalism and empathy following established escalation protocols.
- Collaboratewith internal teams to address contentrelated issues and improve moderation processes.
- Utilize AIpowered toolsand other technologies to streamline moderation efforts.
- Analyze and reporton content trends generating valuable insights and metrics.
- Support crisis managementefforts responding quickly to negative content and misinformation.
What Youll Bring:
- Resilience and composure:The ability to thrive under pressure and handle sensitive content with emotional intelligence.
- Strong decisionmaking:Sound judgment and the ability to apply guidelines fairly and accurately.
- A growth mindset:A desire for continuous learning and professional development.
- Resultsoriented:A focus on achieving performance targets while maintaining high quality.
- Cultural sensitivity:An appreciation for diversity and the ability to assess content without bias.
- Adaptability and problemsolving:The ability to navigate complex situations and find creative solutions.
- Collaboration and communication:Excellent interpersonal skills and the ability to work effectively in a team.
- English proficiency:B2 level in reading speaking and listening.
- Onsite availability:Ability to work flexible shifts including nights weekends and holidays.
Preferred Qualifications:
- Previous experience in content moderation customer support or related fields.
- Familiarity with social media platforms content management systems and AI moderation tools.
Your Wellbeing Matters:
TaskUs prioritizes the wellbeing of our employees. As a Content Moderator youll have access to wellness coaching resiliency training and a comprehensive psychological health and safety program. We are committed to creating a supportive environment where you can thrive.
Ready to make a difference Apply now and join the TaskUs team!
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.
EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees our clients our services and our community.
We invite you to explore all TaskUs career opportunities and apply through the provided URL
Employment Type
Full Time
Key Skills
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