Wedding Social Events Services Coordinator - 2025 SummerFall Season
Wedding Social Events Services Coordinator - 2025 SummerFall Season
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Job Description
FULLTIME SEASONAL POSTIONS AVAILABLE
This is where were supposed to give you a quick introduction about working at Jay Peak. Except theres nothing quick about what your experiences will be or what our expectations are. In summary we will expect you to work hard to help fellow teammates to service the guest and to have fun. In return we will pay you fairly let you know (and more importantly make you feel) that you are valued and if youre so inclined work with you to help create a career. Still interested Keep reading.
SUMMARY
A key liaison with wedding and social event clients and internal departments (F&B lodging maintenance security and parking etc. by effectively maintaining various communication skill sets. This is accomplished through administrative support working on special projects as assigned and being proactive and responsive in a timely friendly tactful and professional manner.
ESSENTIAL DUTIES & RESPONSIBILITIES (include the following other duties may be assigned)
- Work closely with Wedding Sales Manager fellow coordinators and other internal departments.
- Maintain an active trace/followup system for all incoming inquiry calls and daily job duties.
- Generate complete and correct daily event schedules and reader boards.
- Prepare and maintain weekly reports such as weekly resume agenda and Impact sheets.
- Maintain the banquet event order book along with banquet event order distribution to all pertinent departments.
- Learn to be fully versed in all venue locations.
- Organize and keep filing system of past groups.
- Attend and participate in all required meetings.
- Keep internal team promptly and fully informed of all problems or unusual matters to optimize solution deployment where appropriate.
- Utilize Visual One computer program for booking Sales and catering groups.
- Generate Banquet Event Orders for assigned events.
- Generate Group Resumes for all hotel events.
- Utilize Visual One system for accurate blocking of events groups traces and generation of BEOS
- Work closely with our reservations team to assist with lodging question etc.
- Arrive at scheduled work time with a neat and professional appearance.
- Maintain calm and focus in dealing with all clients either on the phone or in person.
- Attend daily departmental meeting as needed.
- Remain available to hotel colleagues via email while on property
- Collect organize copy and distribute banquet event orders
- Up sell full complement of resort activities from water park Ice Haus golf hiking tram rides Clips & Reels etc.
- Other duties as assigned which could be directly related or unrelated to original position.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
One year certification from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read analyze and interpret general business periodicals professional journals technical procedures or governmental regulations. Ability to write reports business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers clients customers and the general public.
MATHEMATICAL SKILLS
Intermediate Skills: Ability to calculate figures and amounts such as discounts interest commissions proportions percentages area circumference and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
High Skills: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written oral diagram or schedule form.
COMPUTER SKILLS
Visual One Software Maestro Microsoft WORD and Excel and Billing principles required.
CERTIFICATES LICENSES REGISTRATIONS
Must have valid Drivers License and be able to meet requirements of Jay Peak Resorts automobile insurance policies. Must have the ability to rent vehicles.
OTHER SKILLS & ABILITIES
Must be energetic personable and service oriented. Excellent reading writing and oral proficiency in the English Language. Excellent time management skills & ability to multitask. Ability to learn quickly and become proficient in new software systems. Strong selling and servicing skill set. Catering and banquet service knowledge. Bilingual verbal communication (French and English) highly preferred.
OTHER QUALIFICATIONS
Must be able to handle and prioritize multiple tasks be detailoriented and a selfstarter. A forward thinker who can anticipate the needs of the clients and Wedding Sales Coordinator while being a good listener and solution provider. A minimum of one year hotel Convention Service or Hotel catering sales experience required. Previous structured sales training course a plus.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to walk sit use hands to finger handle or feel and reach with hands & arms. The employee is frequently required to stand. The employee is occasionally required to climb or balance stoop kneel crouch or crawl or taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision requirements of this job include ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is occasionally exposed to working near moving mechanical parts or working in high or precarious places. The employee is regularly exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.
RESORT CONDITIONS
This is a Winter Resort Area. It requires that work venues are varied and in many cases include steep stairways multilevel buildings and outdoor work areas subject to very cold sometimes wet or very sunny work sites. Some facilities are located at the base or bottom area and some are semiremote and can only be reached by traveling via chair lift(s) skis or snowboards. Walking surfaces are frequently frozen sloped and slippery. Proper footwear is a must indoors and out. Workdays and hours as well as the number of hours required will vary with an emphasis on weekends and holidays.
WHY WORK AT JAY PEAK
Were a team of goodnatured folks at the heart and soul of a growing resort community. Our coworkers are our friends so we happily go the extra mile for each other and our guests. Were rewarded fairly for our collective efforts and encouraged to pursue individual goals. Were a family one that gets to choose its members. We strive for an authentic community driven Resort that derives its vitality from the onmountain experience respect for its history & what has come before it and its employees whose energy and spirit are its foundation. Its not for everyone but were not looking for everyonewere looking for you.
IF YOU HAVE WHAT IT TAKES HERES WHAT YOULL GET
- Paid Sick Time
- 401k program eligibility with employer match after a year of employment with 1000 hours of service
- Remote work and/or flexible schedules (depending on position)
- FREE or deeply discounted season passes for you and your dependents
- Employee Recognition Programs (including daily monthly yearly and seniority programs)
- Seasonal employee parties
- Regular free employee breakfasts/lunches family events and parties
- For a full listing of employee perks both on and offproperty click here
Jay Peak Resort is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law. We are committed to the full inclusion of all qualified individuals. In keeping with our commitment Jay Peak Resort will take the steps to assure that people with disabilities may be provided reasonable accommodations. Accordingly if reasonable accommodation is required to fully participate in the job application or interview process to perform the essential functions of the position or for a full listing of all physical demands/requirements working conditions environment and all other ability qualifications for this role please contact the Human Resources office ator
Required Experience:
Junior IC
Employment Type
Full-Time
