Lead Mitigation Technician

Founded in 1968 Kustom has spent decades earning a stellar reputation as a nationally acclaimed industryleading property restoration firm. We offer unparalleled fullservice restoration and emergency services to commercial industrial and residential clients. Our legacy is built on innovative thinking meticulous attention to detail and a commitment to exceptional service ensuring that life and business continue smoothly for our clients nationwide.

At Kustom we unite experts who are driving the industry forward delivering positive lifechanging outcomes for both commercial and residential customers. We do more than rebuildwe build trust.

Are you ready to make a significant impact and join one of the largest privately held restoration companies in North America Become part of our team and contribute to our ongoing success story!

We are seeking a Lead Mitigation Technician who will be responsible for supervising work on emergency and nonemergency service jobs to perform advanced techniques for water and fire mitigation as well as remediate areas damaged by mold water or fire. Responsibilities include maintaining a fully stocked and prepared company vehicle to drive to work sites obtaining necessary paperwork preparing work areas for demolition cleaning equipment setup drying and continually monitoring moisture levels until project completion.

What You Will Do:

The Lead Mitigation Technician will perform the following duties along with any additional duties as assigned by management per business needs:

• Oversee emergency water extraction services.
• Clean up and debris removal of drywall cabinetry and flooring that may be damaged.
• Perform demolition tasks.
• Responsible for the setup of emergency services equipment.
• Effectively supervise crew members and other employees on job sites.
• Adheres to EPA OSHA and local requirements regarding safety and hazardous materials handling.
• Direct the teams in the use of the right PPE for the job.
• Review the daily requirements of projects document progress and notify managers of progress and challenges encountered.
• Inspect all jobs on a weekly basis or as needed for quality control safety and compliance.
• Provide appropriate field documentation and sketches for all projects.
• Develop humidity content records complete psychrometry records and determine the drying objectives.
• Calculate the cubic meters of the affected parts of the building and request additional support in projects affected by large water losses.
• Responsible for maintenance and repair of drying equipment.
• Monitor consumable material stock.
• Perform daily inspections of vehicle safety and maintenance and keep these clean and in perfect conditions of use.

What You Will Bring:

1. IICRC water certification required.
2. High school diploma or general education degree (GED) required.
3. 5 years of supervisory experience in the restoration construction industry.
4. Experience using MICA Dash or any other related water mitigation software.
5. Understanding of basic construction safety.

• Ability to effectively use communication devices and technology.
• Excellent problem solving leadership and communication skills.

1. Excellent written and verbal communication skills.
2. Willingness to be flexible and adaptable based on business needs.

• Ability to work with time constraints to meet specific deadlines.
• Ability to travel and work at night and during weekends.
• Deep knowledge of the principles and practices of customer service.

1. Strong attention to detail.

• Ability to interpret mold assessment protocols for remediation work.
• Eligible to operate a vehicle per company policy.

What We Offer:

• Competitive Salary
• Medical Dental Vision and Flexible Spending Account.
• 401(k) with Company Match (eligibility required)
• Shortterm & Longterm Disability
• Critical Illness/Accident/Hospital Indemnity Plans
• Employee Assistance Program
• Paid Time Off
• Upward Mobility and Development Opportunities

Compensation is based on geographic location demonstrated job related skills knowledge experience education certifications etc.

Kustom is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.