Account Executive
Account Executive
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Salary Not Disclosed
1 Vacancy
Job Description
Lets be unstoppable together!
Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology advanced analytics crossindustry data and deep expertise we provide clarity that helps almost 7000 of the worlds leading brands and retailers take action and unlock business growth. We understand more about the complete consumer the complete store and the complete wallet so our clients can go beyond the data to apply insights ignite innovation meet consumer demand and outpace the competition.
At Circana we are fueled by our passion for continuous learning and growth we seek and share feedback freely and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity equity and inclusion as we believe in the undeniable strength that diversity brings to our business employees clients and communities (with us you can always bring your full self to work). Join our inclusive committed team to be a challenger own outcomes and stay curious together. Learn more at www.circana.
What will you be doing
The Account Executive works closely with the CGD team in the of the production process and is involved in the report generation analysis and presentations for clients as assigned. The Account Executive builds strong relations with the key users and contacts at the clients organisation and is involved in guiding and training new members of the team as well as being involved as required with the data management process and guiding the junior team members.
Job Responsibilities
The Account Executives responsibilities include but are not limited to:
Build strong relationships with the users and key contacts at the clients organization as their trusted advisor
Actively seeks out client product performance in the market to keep insights and analysis relevant.
Establish strong internal crossdepartmental relationships
Display a thorough understanding of the business and our service offerings and innovative approaches that could deliver growth for our clients
Build an understanding of the financial elements that are relevant in this role and the impact you have on them
Oversee and guide new junior team members and assist in their orientation and on boarding.
Assists and helps the project or operational teams where necessary
Attends training business updates knowledge shares and team events as and when required
Adheres to all relevant policies and procedures
Communicates issues deadlines to SAE/AM as required
Requirements
Tertiary Education with 1 3 years working experience
Demonstrate an innate interest in market research and data driven decision making
Enjoys both the analysis and delivery of client presentations
High level of attention to detail
High level of technology proficiency
Measures of Success
Revenue retention on accounts
Client Satisfaction CSAT
Contract expansions / incremental revenue generation
On time and correct deliverables
Thought Leadership creation
Technology adoption in client portfolio
Achievement of Balanced Score card objectives
Complete the training program and panel process successfully
Circana Behaviors
As well as the technical skills experience and attributes that are required for the role our shared behaviors sit at the core of our organization. Therefore we always look for people who can continuously champion these behaviors throughout the business within their daytoday role:
Stay Curious: Being hungry to learn and grow always asking the big questions.
Seek Clarity: Embracing complexity to create clarity and inspire action.
Own the Outcome: Being accountable for decisions and taking ownership of our choices.
Center on the Client: Relentlessly adding value for our customers.
Be a Challenger: Never complacent always striving for continuous improvement.
Champion Inclusivity: Fostering trust in relationships engaging with empathy respect and integrity.
Commit to each other: Contributing to making Circana a great place to work for everyone.
Location
This position can be located in the following area(s): Johannesburg South Africa
#LIAM19
Required Experience:
IC
Employment Type
Full-Time
