Self-Pay Patient Account Representative
Self-Pay Patient Account Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Provides excellent customer service to both our internal and external customers.
- Handles calls and correspondence from patients and insurance companies as they relate to selfpay accounts. Provides prompt resolution to questions or concerns.
- Identifies on a daily basis all delinquent accounts and pursue accounts as described in written policies and procedures.
- Makes recommendations concerning patient accounts to be written off or turned over for collection.
- Monitors work status and maintains productivity within MGMA standards for Patient Account Representatives.
- Maintains the strictest confidentiality and adheres to all HIPAA guidelines and regulations.
- Two years of experience working in a high volume medical office environment
- Great attention to detail and data entry accuracy
- Ability to handle all interactions in a professional friendly and enthusiastic manner
- Excellent and professional customer service skills
- Knowledge of methods and procedures of health data systems
- Over 27 years of serving our Southwest Florida community
- Awardwinning physicians
- Ability to advance and grow within our organization
- Health dental vision disability and life insurances
- 401(k) with company match
- Free financial advising
- Paid Time Off (PTO)
- Paid holidays
- Reimbursement for position required certifications and/or license
- Employee Assistance Program (EAP)
- Employee Resource Assistance Program (ERAP)
- Discounted legal and document services
- Employee appreciation events and gifts
Required Experience:
Unclear Seniority
Employment Type
Full Time
