DescriptionJob Name:SeniorSenior Account Manager
Location: Bangalore/Hyderabad/Gurgaon/Pune/Baroda/Chennai/Mumbai
Key Responsibility Areas:
- Client Management Set manage client expectations before and after winning the deal be the face of delivery during / participate in Clevel meetings escalation point for all delivery issues
- Account Management Work with sales and offshore practice head to review align and execute for account growth
- Sales Support Work with Delivery Manager / Leads understand client problems work with teams to construct and provide solutions make initial pitches proposal presentations and win the deal
Key Measurement Criteria:
- Revenue Growth Existing / New deals Margins
- Customer Satisfaction
- Employee Satisfaction (Onsite/ Key Managers)
Daily Job Responsibilities:
- Understanding the IT business requirements and Job Specifications from the client and provide them with resolutions by assisting them with the resource need and appropriate skill set.
- Responsible to ensure that solution is in sync with the client expectations.
- Preparing the Business Strategy and Revenue Plan for the fiscal year and assisting the business division head to meet and exceed fiscal year revenue objectives by providing high quality technical assistance during all phases of the delivery cycle.
- Building relationship with the endclients and Agency partners and promoting highend technical and functional consultants.
- Work closely with leads and managers to resolve issues regarding candidate assessment tools and appropriate interviewing questions.
- Identify business growth opportunities while being fully aware of Collaberas offerings and market/competition
- Drive business growth (revenue) thru greenfield pursuits and mining existing customers for larger share of wallet
- Work closely with regional sales teams and account management across India
- Own multiple channels of opportunity identification and qualification
- Own and exceed sales target expectations (revenue and profitability)
- Present sales revenue and realistic forecasts to the management team
- Build and promote strong longlasting customer relationships by partnering with them and understanding their needs
- Support marketing team in driving awareness initiatives like campaigns communications events targeted workshops etc.
Required Skills:
- Great communication / presentation skills
- Flexibility to travel and relocate.
Required Experience:
Manager