Director of Operations Tyson Events Center
Director of Operations Tyson Events Center
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Job Description
Oak View Group
Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360degree solution set for a collection of worldclass owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.
Position Summary
In consultation with the General Manager the Director of Operations manages supervises and coordinates the daytoday operations of the complex including but not limited to maintenance setup/changeovers custodial/housekeeping landscaping/grounds keeping equipment safety and capital projects. This employee also provides overall administrative planning direction and policies to operating managers and supervisors assuring the highest quality service program to assure booking and rebooking of events. The Director of Operations ensures an effective and costefficient program by controlling departmental operating budget while providing highly responsible staff assistance to the General Manager.
This role pays an annual salary of $70000 to $80000 and is bonus eligible.
Benefits for fulltime roles: Health Dental and Vision insurance 401(k) savings plan 401(k) matching and paid time off (vacation days sick days and 11 holidays).
This position will remain open until June 13 2025.
About the Venue
The Tyson Events Center is a 190000 square foot multipurpose facility located in downtown Sioux City Iowa. It was built starting in 2002 and opened on December 17 2003. The venue features a horseshoeshaped seating bowl with an end court upper balcony and 28 luxury suites. The Tyson Events Center is proud to be the home to the Sioux City Musketeers hockey team and Sioux City Bandits arena football team.
The Tyson Events Center hosts over 140 different events each year including concerts sporting events family shows trade shows competitions religious services bull riding competitions commencement ceremonies lectures and political rallies among other corporate and community events. The arena is host to the NAIA Womens Basketball and Volleyball National Championships.
The Tyson Events Center is owned by the City Of Sioux City and managed by Oak View Group the expert in hosting and entertainment partnering with over 300 clients at 400 global properties to create memorable experiences for millions of visitors every year.
Responsibilities
- Oversees overall daily operation and maintenance of the facility and all systems. This includes HVAC sound electrical plumbing fire protection life safety workplace safety communications scoreboard sytems pest control custodial services etc.
- Participate in the development and administration of the facilitys operations and capital budgets; forecast of additional funds needed for staffing equipment materials and supplies; monitor and approve expenditures; implement adjustments as necessary.
- Oversees the advancing and communicating of event information to the appropriate departments and staff.
- Oversees the operation of event setup and teardown i.e. basketball floor stage risers chairs signs banquet functions etc.
- Acts as liaison with City and County Services for numerous facility related functions (City Codes Parking Licenses permits inspections warranties etc).
- Select train motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
- Responsible for Health & Safety compliance.
- Develop and update comprehensive management reports and manuals (i.e. Operations Manual Annual Preventative Maintenance Plan Annual Facility Report Fire Code Rules & Regulations etc).
- Demonstrate continuous effort to improve operations decrease turnaround times streamline work processes and work cooperatively and jointly to provide quality seamless customer service.
- Conduct a variety of organizational and operational studies; recommend modifications to programs policies and procedures as appropriate.
- Establish and maintain effective working relationships with staff facility stakeholders and facility users.
- Direct and monitor the work of contractors engineers and architects on building projects.
- Maintain hazardous materials communication program and material safety data sheets; maintain knowledge of changes in pertinent Federal State and Local regulations.
- All other duties as assigned by the General Manager.
Qualifications
- B.S. or B.A. degree from an accredited college/university.
- 5 years experience in facility operations management.
- Must show demonstrated knowledge of physical plant management supervisory skills and experience in work crew supervision in facility operations.
- Ability to work event nights weekends and holidays as required.
- Knowledge of budget preparation and control.
- Knowledge of OSHA requirements.
- Basic Knowledge of boilers chillers refrigeration and ice making.
- Basic Knowledge of Fire Alarm / Fire Protection systems.
- Knowledge of Event production and theatre technology.
- Capable of operating in Microsoft Office applications including: Excel Word Outlook.
- Ability to supervise the work of others.
- Ability to communicate with employees coworkers volunteers management staff and guests in a clear businesslike and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.
- Ability to speak read and write in English.
- Ability to work well in a teamoriented fastpaced eventdriven environment.
- Working knowledge of equipment safety facility maintenance and housekeeping.
- Excellent customer service skills.
Strengthened by our Differences. United to Make a Difference
At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.
Required Experience:
Director
Employment Type
Unclear
