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At Quadient we support businesses of all sizes in their digital transformation and growth journey unlocking operational efficiency with reliable secure and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day with our clients and each other. Its these connections that make Quadient such an exceptional place to grow your career develop your skills and make a real impact help our futurefocused business lead the way in powering secure and sustainable business connections through digital and physical channels .
Deliver innovative mailing shipping and parcel solutions that include postage meters folder/inserters printers software applications and parcel lockers. At Quadient we exist to help organizations simplify the connection between their customers and what matters most. From mortgage approvals medical results and insurance claims to accounts receivables invoices and inbound packages. Our mission in Service is to Help our customers secure and maintain the connections that matter to them. Learn more about What We Do by visiting https://vimeo/
Install upgrade and service equipment onsite including hardware and software configuration.
Diagnose troubleshoot and resolve technical issues to ensure equipment functionality.
Train and guide customers on proper operation maintenance and usage of products.
Collaborate with customers to understand needs provide solutions and recommend additional products or services.
Perform routine maintenance and manage the stock of replacement parts and tools.
Document technical issues for escalation and keep clients informed on progress during service calls.
Your profile
High School Diploma/GED or equivalent work experience; 1 3 years of electrical/mechanical repair and customer service experience.
Skilled in diagnosing and repairing equipment with strong attention to detail and followup.
Knowledge gaps can be filled. Even if you dont satisfy every single requirement or meet every qualification listed we still want to hear from you.
Harness your passion for technology. Apply now.
Effective communicator able to interact with customers sales and tech teams.
Strong organizational skills; able to multitask and adapt to changing priorities.
Willingness to travel up to 80 to customer sites; valid drivers license with a clean record.
Physically able to lift or move 55 lbs. with or without accommodation.
Knowledge gaps can be filled. Even if you dont satisfy every single requirement or meet every qualification listed we still want to hear from you.
Harness your passion for technology. Apply now.
#LINB1
This position has an hourly pay range of:
$19.04$28.51Quadient Inc. has standard ranges for all U.S. based roles based on function level and scope which are benchmarked against companies of similar size and growthstage.To provide greater transparency to candidates we share these targets on all job postings. Final salary offers are determined by multiple factors which may include (but are not limited to) geographic location and candidate experience and expertise. As such they may vary from the ranges listed.
Rewards & Benefits
Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
Inclusive Community: Join diverse communities and engage in our Philanthropy program.
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness work/life balance and more including a generous referral scheme.
Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.
Be yourself at Quadient
Our values define how we work as a team: Empowerment Passion Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. Were a team of individuals with one goal but many perspectives. When you connect with Quadient you become part of a community that cares in a culture that embraces differences and values every voice.
We will consider any reasonable modifications to the interview process. If you require any assistance with the application process please email us at
Quadient is an Equal Employment Opportunity Employer*: We believe that diversity brings benefits to our customers our business and our people so we are committed to being an inclusive employer. We encourage applications from all suitable applicants regardless of background. We firmly believe in zero discrimination in employment on any basis including gender race ethnicity religion or belief national origin age disability marital status sexual orientation gender identity citizenship status veteran status and any other protected characteristics.
*This includes being an Affirmative Action Employer in the United States.
People. Connected.
Required Experience:
IC
Full-Time