Workshop Strategy Concept Development Expert
Workshop Strategy Concept Development Expert
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Job Description
Req ID 72878Warsaw PolandZF Automotive Systems Poland Sp. z o.o.
About the Team:
The department looks after global ZF Aftermarket Passenger Car activities towards workshop engagement (Loyalty Program Training workshop visits and technical support).
What you can look forward to asWorkshop Strategy & Concept Development Expert:
Manage projects to design & deploy global Network & Workshop concepts with the ambition to support the strategic business goals of Division B;
Further enhance existing and develop new workshop concepts and specific modules to expand market reach and enable additional pull effect;
Prepare workshop concepts for international rollout define guidelines and KPIs to support a successful deployment of the concepts;
Market observation of global offers for service workshop concepts among all relevant market players (distributors parts supplier associations etc.;
Define preconditions & requirements for including industry partners;
Prepare framework conditions and rules to ensure deployment of consistent brand & customer experience across all members in all regions;
Define setup resources and budget plan to implement and execute concept and great corresponding BC;
Define a global roll out plan in cooperation with regions & BLs and global Marketing.
Your Profile asWorkshop Strategy & Concept Development Expert:
Strong experience and thought leadership in IWS network or loyalty programs;
Customercentric attitude based on outsidein perspective and strong knowledge of market and customers especially workshops / fleets;
Workshop concept / network management experience (directly with workshops or from a distributor fleet or insurance perspective);
High influencing and impacting skills & ability to manage IWS & Network teams and concepts
Why you should choose ZF in Warszawa:
An employment contract in a stable global company;
Hybrid or remote system work and flexible working hours;
Possibility of participation in private medical care and life insurance;
Annual bonus cafeteria system;
Very good working atmosphere;
Working in an international team
Be part of our ZF team as Workshop Strategy & Concept Development Expert and apply now!
Contact
Izabela Mazurkiewicz Bien
Employment Type
Full Time
