Great Opportunity for an Administrative/Training Specialist with excellent customer service skills and MS Office Suite proficiency.
Must have a current TS/SCI clearance and have an active polygraph. Will sponsor!
Qualified candidates would be working for ADET Associate Directorate for Education and Training)Learning Support Servicesin direct support of the customer and the National Cryptologic School (NCS). Contractors offer support for the training functions that support ADET and the NCS.
Training Specialists willprovide support in the organization planning and administration of training operations. Role requires candidates to interact with students from all over the world in traditional and/or distance learning settings.
Responsibilities: Provide assistance to instructors in the administration of courses or curricula via a variety of delivery methods. Coordinate use of classified and unclassified space tools and equipment faculty or speakers and course materials in order to facilitate training. Provide support in the organizing planning and managing of training operations. Provide introductions of the various speakers and topics identifying the significance of the topic within course of instruction. Confer with managers instructors and the Government in verifying facilitator needs. Schedule instructors to conduct training based on the availability of classrooms equipment and personnel. Collaborate with faculty to ensure the availability of course materials for webbased training selfpaced training and platformbased training.
Prepare and maintain documents/files/folders.
Record and Maintain data records in Databases.
Prepare and maintain schedules.
Prepare and deliver briefings.
Initiate track and conduct followup for tasking.
Validate requirements.
Send out welcome letters in support of synchronous learning events
Reserve rooms in support of synchronous learning events
Coordinate site visits or field trips for a program or learning event
Test the audio/visual equipment and computer systems
Track completion of prework from students
Generate course syllabi
Provide the administrative remarks to the students i.e. standard opening remarks course evaluation process etc.
Track down student no shows and record it in Database.
Advise the Curriculum/Program Manager of possible changes in course requirements(enrollment increases facility changes etc.
Submit requests to obtain new course designators
Enroll/withdraw students
Prepare course/event completion certificates and obtain appropriate signatures
Prepare and maintain course folders in the shared drive
Prepare and maintain official hard copy course folders
Communicate with external students in the Intelligence Community.
Setup student and instructor computer accounts/passwords
Submit requests to cleanup files on computer systems after each class.
Requirements:
One 1 year experience participating in a synchronous learning environment
Four 4 years in MSOffice Suite of products and have basic application troubleshooting skills.
Four 4 years of customer service skills/principles.
Will eventually obtain MS Office and Customer Service Cert. Flash pays.
Approximate Salary Range: $57000 $58900
Can also apply to https://flashtg/flashtechnologycareers or send resume to
Some of the Bnefitsinclude:
401(k) with 6 company match VESTS IMMEDIATELY Medical Insurance (with HSA and HRA options) Dental Insurance Vision Insurance Life and Disability Insurance Complimentary AURA Identity Theft Protection Tuition Reimbursement Paid Time Off Referral bonuses And more!
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