Host Full-Time Ensemble Arts

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360degree solution set for a collection of worldclass owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

We are seeking a dynamic and dedicated hosts to join our team. The ideal candidate will have a passion for hospitality and a knack for delivering topnotch service in a fastpaced eventdriven environment. As a host you will play a crucial role in ensuring that our guests have a memorable and enjoyable experience.

This role will pay an hourly rate of $18.

Benefits for FT roles: Benefits: Health Dental and Vision insurance 401(k) savings plan 401(k) matching and paid time off (vacation days sick days and 11 holidays).

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Ensemble Arts Philly is home to a wide variety of genres including Broadway comedy theater jazz dance and family presentations across three iconic venues: the Kimmel Center for the Performing Arts the Academy of Music and the Miller Theater.

• Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiters name

• Use visual cues to seat Guests in either the bar or dining area depending on their preference

• Inform Guest who will be serving them to ensure a smooth handoff to the service staff

• Answer incoming calls to the restaurant and provide appropriate service

• Manage the flow of Guests into the Dining and Bar areas and provide accurate wait times to incoming Guests if appropriate

• Tend to special Guest needs and requests

• Observant to Guests needs throughout the dining experience to ensure they receive highquality service (e.g. noticing a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).

• Protect establishment and patrons by adhering to sanitation safety and alcohol control policies

• Help dining room staff by setting and clearing tables replenishing water and serving beverages

• Issue dining charges by verifying orders calculating taxes and totaling bills for togo orders

• Receive payments by validating credit charges approving checks accepting currency and calculating and issuing change for ToGo orders

• Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for togo orders

• Contribute to team effort by accomplishing related results as needed

• High school diploma or GED
• Prior customer service experience in the hospitality industry
• Positive attitude and interpersonal skills
• Good communication skills and phone etiquette
• Flexibility when working alternating shifts
• Ability to stand for long periods of time
• Skillful communicator
• Adaptability
• Good time management skills

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.