The Information Technology team is seeking a highly collaborative motivated experienced and skilled Lead Applications Engineer to take ownership of solution design configuration and support of Oracle Netsuite Salesforce and other applications core to the enterprise and manufacturing functions. This role requires a seasoned professional who can provide strategic guidance lead crossfunctional teams and deliver innovative solutions that align with business objectives. In the future this position will lead a small team of engineers.
The ideal candidate possesses deep functional expertise in Manufacturing business processes with a proven track record of navigating extending and customizing Oracle Netsuite and Salesforce.
Essential Job Functions
Serve as the primary subject matter expert (SME) and lead advisor for Netsuite and Salesforce ensuring alignment with business goals and best practices.
Guide solution design and oversee complex implementations integrations and system enhancements.
Collaborate with business stakeholders to understand their requirements analyze business processes and identify areas for improvement or automation.
Analyze and document business processes translating them into comprehensive functional specifications and solution designs.
Configure and customize our Enterprise Applications to address business requirements including setting up workflows data structures and security configurations.
Conduct indepth analysis of business processes and translate them into functional specifications for system enhancements or modifications. This may involve creating documentation such as functional designs process flows and use cases.
Lead resolution of issues and provide support to endusers during system implementation upgrades and daytoday operations.
Provide tier3 support and troubleshooting assistance to end users and technical analysts to ensure smooth operation of our enterprise applications. Responsible for working with vendor support to resolve critical issues in a timely manner. Ensure system performance reliability and scalability.
Collaborate with technical teams to facilitate the integration of our enterprise applications with each other or other systems or applications. This may involve defining interface requirements coordinating data mappings and assisting in the testing and validation of integrations.
Monitor system performance troubleshoot issues and recommend and implement system enhancements or optimizations to improve efficiency usability and business processes.
Maintain accurate documentation of system configurations customizations and changes. Generate reports and provide data analysis to support decisionmaking processes and business operations.
Play a key role in scoping and planning of upgrades analyzing patches and implementing new features and enhancements.
Document design decisions development activities and configurations for future reference. Share knowledge and expertise with other team members and provide guidance on development best practices.
Minimum Qualifications
Bachelors degree in a related discipline and 6 years experience in a related field or equivalent experience.
6 years of experience in Oracle Netsuite and Salesforce administration and development.
Indepth understanding of NetSuite and Salesforce including data models efficient querying of data using the appropriate query language for the platform (Oracle SQL or SOQL) scripting within these platforms and customizing the platforms and various modules within them.
Understanding of software development methodologies.
Requires strong leadership skills to lead issue analysis conduct demonstrations and trainings and interface with internal stakeholders.
Preferred Qualifications
Preferred experience in Planning Product Lifecycle Management with a focus on optimizing processes and driving efficiency.
Relevant industry knowledge of widely used systems that support Manufacturing processes.
Strong Technical Analysis skills in an application development / ERP implementation environment.
Use of MS Office Suite products including PowerBI.
Experience understanding complex business needs designing effective solutions and troubleshooting issues that may arise during development and implementation.
About the Company:
Velo Velo3D Sapphire and Intelligent Fusion are registered trademarks of Velo3D Inc. Without Compromise Flow Flow Developer and Assure are trademarks of Velo3D Inc.
With the only SupportFree laser powder bed fusion capability we enable ondemand manufacturing of production quality Titanium Inconel and Aluminum parts with an unprecedented degree of design freedom and quality control. The VELO3Dawardwinning solution includes an integrated offering of hardware and software: Sapphire metal AM production printer Flow print preparation software Assure quality assurance and control system and an integrated manufacturing process that runs throughout the printing operation.
Our team enjoys excellent benefits including healthcare coverage and 401(K) employer contributions. We believe in transparency and recognizing exceptional efforts through our monthly allhands meetings and team member appreciation awards.
Our job titles may span more than one career level. The starting base salary for this fulltime position is between $165000 and $190000. This salary range reflects the minimum and maximum target for this position in the U.S. The actual base pay is dependent upon many factors such as work experience jobrelated skills related education work location and market demands. The base pay range is subject to change and may be modified in the future. In addition to a competitive base salary and a comprehensive benefits package this position may be eligible for other forms of compensation such as participation in a bonus and equity program as applicable.
Velo3D provides equal employment opportunities to all employees and applicants for employment without regard to and prohibits discrimination and harassment based on race color religion age sex national origin disability medical condition genetic information military or veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
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