Automotive Service and Parts Advisor
Automotive Service and Parts Advisor
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Job Description
H&K Chevrolet of New Haven Inc. is a family owned family operated dealership located in growing New Haven IN right off of IN930. We are looking to add to our customer service team in our repair department. This position is a fast paced customer focused on your feet role. The position is responsible to answering phones scheduling service visits checking vehicles in upon arrival notifying customers when their vehicles have been completed and assisting technicians with their paperwork. The position also includes assisting in the parts department if and when needed. Pulling parts for technicians looking up parts on the parts catalog stocking and taking inventory and keeping the department clean and organized. This position does not require prior experience in the automotive field but it is helpful. The position does require an energetic customer focused and team work mentality. H&K will supply all the needed training to get the right candidate comfortable in their new environment. You show up with a great attitude and willingness to learn H&K will give you the rest.
Compensation & Benefits
Competitive hourly wages between $18 $25 per hour
Opportunities for commission
Paid weekly
Responsibilities
Provide exceptional customer service to customers of H&K Chevrolet of New Haven Inc.
Respond to customer inquiries and offer support solutions
Work closely with the service team to ensure customer satisfaction
Requirements
Demonstrated ability to develop trusting relationships with customers
Solid understanding of customer service and conflict resolution
Ability to multitask and remain organized in a fastpaced environment
Ability to work independently and with a team
Excellent verbal and written communication skills
High school diploma or GED
Prior automotive knowledge not required but is a plus
H&K Chevrolet Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
