Sr Desktop Support Tech Onsite
Sr Desktop Support Tech Onsite
Posted on :
16-03-2025
Employer Active
1 Vacancy
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Job Description
Job Title: Sr Desktop Support Tech (Onsite)
Location: Richmond VA
Duration:12 Months
Job Description:
The client seeks qualified resource to be responsible for:
Skills:
Skill Required / Desired Amount of Experience Strong working knowledge of computer systems hardware and software including drivers and bios 6 Years Excellent problemsolving analytical and teamworking skills 4 Years Excellent communication and interpersonal skills. 4 Years demonstrated ability to obtain feedback from customers to improve training methods. 4 Years Writing and editing training manuals. 4 Years Running reports and analyzing common complaints and problems. 4 Years An openness to learning new technologies. 2 Years
Location: Richmond VA
Duration:12 Months
Job Description:
The client seeks qualified resource to be responsible for:
- Responding to queries on the phone via email in person or through remote access.
- Offering technical assistance on the delivery configuration set up maintenance and troubleshooting of computer systems hardware and software.
- Training computer users.
- Training other staff on troubleshooting and diagnosing problems.
- Writing and editing documentation about troubleshooting and diagnosing problems.
- Gaining feedback from customers to improve training methods.
- Writing and editing training manuals.
- Running reports and analyzing common complaints and problems.
- Troubleshooting VPN Networking and ISP problems.
Skills:
Required Experience:
Senior IC
Employment Type
Contract
Key Skills
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